Industrial Parts Sales & Service Specialist

Applied Industrial Technologies; Milwaukee (WI); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading industrial solutions provider is seeking a Customer Service Representative in Milwaukee, WI, to provide expert assistance to customers. You will develop lasting relationships by addressing their needs and ensuring they obtain the right parts. Responsibilities include providing quotes, taking orders, and offering post-order service. Candidates should have at least 6 months of customer service experience, mechanical aptitude, and strong communication skills. A high school diploma is required, along with a valid driver's license.

Qualifications

• Minimum 6 months of customer service experience.
• Excellent telephone communication skills.
• Ability and desire to learn new systems quickly.

Responsibilities

• Assist customers by phone and in person at our facility.
• Help customers obtain the necessary parts.
• Interact with customers to clarify their needs.

Skills

Customer service experience

Mechanical aptitude

Mathematical aptitude

Telephone skills

Strong computer skills

Communication skills

Education

High school diploma or equivalent

Tools

Excel

SAP/ERP

Job description

A leading industrial solutions provider is seeking a Customer Service Representative in Milwaukee, WI, to provide expert assistance to customers. You will develop lasting relationships by addressing their needs and ensuring they obtain the right parts. Responsibilities include providing quotes, taking orders, and offering post-order service. Candidates should have at least 6 months of customer service experience, mechanical aptitude, and strong communication skills. A high school diploma is required, along with a valid driver's license.