Industrial Key Accounts Growth Manager

Mannik Smith Group; Lake Charles, Northern (LA, KY); Hybrid; USD 130,000 - 165,000; Full time

Benefits offered by this job

Incentive program

Healthy workplace

Employee referral bonus

Health benefits

Career development

Flexible schedule

Community service opportunities

Job summary

Waggoner Engineering is seeking an experienced Industrial Client Account Manager to grow relationships with industrial clients across our Southeast network. You’ll understand client operations, connect needs with technical experts, and expand service offerings through strategic account planning.

The role combines relationship management, business development, and industry knowledge to position Waggoner for long-term growth in the industrial market. Travel to client sites may be required.

Qualifications

• Bachelor’s degree in Civil Engineering, Environmental Engineering, Mechanical Engineering, or a related field from an accredited college or university.
• Minimum of 7 years of relevant professional experience in engineering consulting, environmental services, industrial infrastructure, or related A/E/C environment.
• Experience with industrial clients and understanding of their needs and decision-making processes.
• Ability to develop and maintain long-term client relationships and identify opportunities to expand services.
• Experience with account planning, opportunity identification, proposal development, client presentations, and contract negotiations.
• Knowledge of engineering and environmental services for industrial facilities such as water/wastewater, infrastructure, permitting/compliance, site development, or related services.
• Strong communication, negotiation, and relationship-building skills with client leadership and project teams.
• Travel willingness to meet clients, visit sites, and attend industry events.
• Professional Engineer (PE) licensure and/or advanced degree a plus.

Responsibilities

• Develop, maintain, and grow relationships with key industrial clients across client organizations.
• Understand each client’s business, facilities and challenges to anticipate needs and identify opportunities.
• Develop and execute strategic account plans focused on client satisfaction, relationship growth, and revenue opportunities.
• Identify and pursue new business opportunities within existing and prospective industrial accounts.
• Lead and support opportunity development including client positioning, capture planning, proposals, and negotiations.
• Connect client needs with Waggoner’s engineering and environmental capabilities to deliver value.
• Collaborate with project managers to maintain client communication and address concerns.
• Stay informed on market conditions, regulatory drivers, and competitive activity to shape strategy.
• Represent the firm at industry events to strengthen relationships and presence.
• Track account activity and share insights with leadership.
• Foster a collaborative culture by sharing market knowledge with teams.

Skills

Relationship management

Business development

Strategic account planning

Contract negotiations

Client presentations

Communication skills

Travel willingness

Engineering knowledge

Education

Bachelor’s degree in Civil/Environmental/Mechanical Engineering

Tools

Project management

Job description

Waggoner Engineering is seeking an experienced Industrial Client Account Manager to grow relationships with industrial clients across our Southeast network. You’ll understand client operations, connect needs with technical experts, and expand service offerings through strategic account planning.

The role combines relationship management, business development, and industry knowledge to position Waggoner for long-term growth in the industrial market. Travel to client sites may be required.