Industrial IT Technician - Data Center & Plant Ops

Pillar Innovations, LLC; Bowling Green (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

ESOP (employee ownership)

Health insurance

401(k) retirement plan

Disability insurance

Paid time off

Per diem / lodging provided for out-of

Transportation provided

Job summary

Pillar Innovations, LLC is seeking an IT Technician to install, configure, maintain and troubleshoot IT systems within data center and industrial plant environments. You will provide hands-on support for computers, servers, networking gear, cabling and related infrastructure that keeps critical operations running.

You will document activities, assist with testing after installations, and work with senior staff to resolve issues quickly.

Qualifications

• High school diploma or GED required or equivalent.
• 1-3 years in IT, networking, data center operations, or related field preferred.
• Strong understanding of hardware, software, and networking concepts.
• Experience troubleshooting computers and network connectivity.
• Ability to read basic technical diagrams and equipment specs.

Responsibilities

• Diagnose and resolve hardware, software, network, connectivity, and equipment issues.
• Respond to IT service requests and troubleshoot issues in a timely manner.
• Escalate complex issues to senior IT personnel or other departments.
• Perform preventative maintenance on IT and communications equipment.
• Document troubleshooting activities, repairs, and system configurations.
• Assist with system testing and verification following installations or repairs.
• Assist with installation and maintenance of servers, switches, and network equipment.
• Maintain organized and labeled cabling and equipment racks.
• Monitor equipment for alarms, connectivity issues, and environmental concerns.
• Follow data center procedures for access, change management, and maintenance.
• Assist with maintaining high availability and reliability of critical IT infrastructure.

Skills

Networking concepts

Troubleshooting

Hardware basics

Documentation skills

Reading technical diagrams

TCP/IP

Ethernet & LAN/WAN

Education

High school diploma or GED

Job description

Pillar Innovations, LLC is seeking an IT Technician to install, configure, maintain and troubleshoot IT systems within data center and industrial plant environments. You will provide hands-on support for computers, servers, networking gear, cabling and related infrastructure that keeps critical operations running.

You will document activities, assist with testing after installations, and work with senior staff to resolve issues quickly.