Industrial IT Specialist: End-User & Network Support

McWane, Inc.; Provo (UT); On-site; USD 60,000 - 75,000; Full time

Job summary

McWane, Inc. in Provo, Utah is looking for an IT Specialist to support their office and manufacturing environments. In this role, you will provide end-user support, manage IT infrastructure, and ensure reliable operations across the facility. The ideal candidate has a Bachelor's in Computer Science and at least two years of IT support experience.

This position works in a heavy industrial setting and requires strong troubleshooting skills with Windows, basic networking knowledge, and familiarity with Active Directory. You will be responsible for maintaining high service levels and supporting critical IT operations.

Qualifications

• 2+ years of experience in IT support or specialist role.
• Experience in troubleshooting hardware and peripherals.
• Basic understanding of networking concepts.

Responsibilities

• Provide exceptional in-person and remote support to end users.
• Procure and maintain IT equipment and peripherals.
• Monitor network performance and resolve connectivity issues.

Skills

Troubleshooting Windows OS

Basic networking concepts

End-user support

IT security

Education

Bachelor’s degree in Computer Science

Tools

Active Directory

Microsoft 365

IT ticketing systems

Job description

McWane, Inc. in Provo, Utah is looking for an IT Specialist to support their office and manufacturing environments. In this role, you will provide end-user support, manage IT infrastructure, and ensure reliable operations across the facility. The ideal candidate has a Bachelor's in Computer Science and at least two years of IT support experience.

This position works in a heavy industrial setting and requires strong troubleshooting skills with Windows, basic networking knowledge, and familiarity with Active Directory. You will be responsible for maintaining high service levels and supporting critical IT operations.