Industrial IT Desktop Support Specialist

TECEZE

Miami (FL)

On-site

USD 42,000 - 62,000

Full time

2 days ago
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Job summary

TECEZE in Miami, FL seeks an IT/Desktop/EUC Support specialist for a long-term position at our facility located at 4355 NW 36th St, Miami, Florida, 33166. The role requires 4–5 years of IT/Desktop/EUC support experience, including hardware/software troubleshooting and basic network skills.

You will handle device imaging/reimaging, software installs, and hardware repairs, coordinating OEM warranties. Strong communication and customer-facing skills are essential for daily operations in a

Qualifications

  • 4–5 years of experience in IT/Desktop/EUC Support.
  • Experience with hardware and software troubleshooting.
  • Basic network troubleshooting skills.
  • Device configuration, imaging/reimaging and software installation.
  • Hardware repairs and OEM warranty coordination.
  • IT asset/stock management and monthly audits.
  • ServiceNow/ITSM experience is preferred.
  • Excellent communication and customer-facing skills.
  • Experience in manufacturing, logistics, warehouse, or industrial environments is preferred.
  • Good understanding of Health & Safety (H&S) practices.

Responsibilities

  • 4–5 years of experience in IT/Desktop/EUC Support.
  • Hardware and software troubleshooting.
  • Basic network troubleshooting.
  • Device configuration, imaging/reimaging and software installation.
  • Hardware repairs and OEM warranty coordination.
  • IT asset/stock management and monthly audits.
  • ServiceNow/ITSM experience is preferred.
  • Excellent communication and customer-facing skills.
  • Experience in manufacturing, logistics, warehouse, or industrial environments is preferred.
  • Good understanding of Health & Safety (H&S) practices.

Skills

IT support
Desktop support
EUC support
Hardware troubleshooting
Software troubleshooting
Network troubleshooting
Device imaging/configuration
IT asset management
ServiceNow/ITSM
Communication skills

Job description

TECEZE in Miami, FL seeks an IT/Desktop/EUC Support specialist for a long-term position at our facility located at 4355 NW 36th St, Miami, Florida, 33166. The role requires 4–5 years of IT/Desktop/EUC support experience, including hardware/software troubleshooting and basic network skills.

You will handle device imaging/reimaging, software installs, and hardware repairs, coordinating OEM warranties. Strong communication and customer-facing skills are essential for daily operations in a

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