Desktop Support Technician

TECEZE; Miami (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

TECEZE in Miami, FL seeks an IT/Desktop/EUC Support specialist for a long-term position at our facility located at 4355 NW 36th St, Miami, Florida, 33166. The role requires 4–5 years of IT/Desktop/EUC support experience, including hardware/software troubleshooting and basic network skills.

You will handle device imaging/reimaging, software installs, and hardware repairs, coordinating OEM warranties. Strong communication and customer-facing skills are essential for daily operations in a

Qualifications

• 4–5 years of experience in IT/Desktop/EUC Support.
• Experience with hardware and software troubleshooting.
• Basic network troubleshooting skills.
• Device configuration, imaging/reimaging and software installation.
• Hardware repairs and OEM warranty coordination.
• IT asset/stock management and monthly audits.
• ServiceNow/ITSM experience is preferred.
• Excellent communication and customer-facing skills.
• Experience in manufacturing, logistics, warehouse, or industrial environments is preferred.
• Good understanding of Health & Safety (H&S) practices.

Responsibilities

• 4–5 years of experience in IT/Desktop/EUC Support.
• Hardware and software troubleshooting.
• Basic network troubleshooting.
• Device configuration, imaging/reimaging and software installation.
• Hardware repairs and OEM warranty coordination.
• IT asset/stock management and monthly audits.
• ServiceNow/ITSM experience is preferred.
• Excellent communication and customer-facing skills.
• Experience in manufacturing, logistics, warehouse, or industrial environments is preferred.
• Good understanding of Health & Safety (H&S) practices.

Skills

IT support

Desktop support

EUC support

Hardware troubleshooting

Software troubleshooting

Network troubleshooting

Device imaging/configuration

IT asset management

ServiceNow/ITSM

Communication skills

Job description

Location: 4355 NW 36th St, Miami, Florida, 33166

Duration: Long Term

Job Description:

• 4–5 years of experience in IT/Desktop/EUC Support
• Hardware and software troubleshooting
• Basic network troubleshooting
• Device configuration, imaging/reimaging and software installation
• Hardware repairs and OEM warranty coordination
• IT asset/stock management and monthly audits
• ServiceNow/ITSM experience is preferred
• Excellent communication and customer-facing skills
• Experience in manufacturing, logistics, warehouse, or industrial environments is preferred
• Good understanding of Health & Safety (H&S) practices