Industrial Inside Sales & Technical Solutions Specialist

McCarty Equipment Co., Ltd.; Odessa (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Paid vacation

Tuition reimbursement

Job summary

McCarty Equipment, a SunSource company, is hiring an Inside Sales/Customer Service Representative to maintain accounts and handle day-to-day activities, including heavy phone and internet correspondence with customers and vendors; source custom, non-standard, value added solutions; enter all sales orders and purchase orders into the operating system; and set up part numbers and manage contract files.

Essential functions include selling hose, gasket and piping products, taking orders by phone and

Qualifications

• High school diploma or equivalent.
• Knowledge of engineering principles, solid modeling, welding and fabrication.
• Microsoft Office tools such as Word, Excel, SolidWorks

Responsibilities

• Sell industrial hose, gasket and piping products and maintain customer accounts
• Take orders on the phone and over the internet
• Enter orders and product quotes into the computer system
• Emphasize salable features, quotes prices and credit terms and prepares sales orders for orders obtained
• Estimate delivery dates based on knowledge of production and delivery schedules and inventory
• Prepares reports of business transactions in company database
• Works with account managers to keep account activities up to date
• Investigates and resolves customer problems with deliveries
• Conduct technical research and work with customers to bring to market viable solutions
• Interpret customer drawings, specifications, solid models and engineering data to then translate into an assembly bill of materials, price and quote from available information, then make fabrication drawings
• Establish component part numbers, set up assembly parts, enter orders, purchase components, create drawings/die files for all branches, and schedule projects with production
• Follow orders through the process from door to door, solving any problems along the way
• Manage all files including purchase orders, drawings, specifications and models
• This position is onsite and does not offer a remote work arrangement

Skills

Customer service

Phone correspondence

Sales orders

Microsoft Office

ERP system

Education

High school diploma

Associates preferred

Tools

SolidWorks

Job description

McCarty Equipment, a SunSource company, is hiring an Inside Sales/Customer Service Representative to maintain accounts and handle day-to-day activities, including heavy phone and internet correspondence with customers and vendors; source custom, non-standard, value added solutions; enter all sales orders and purchase orders into the operating system; and set up part numbers and manage contract files.

Essential functions include selling hose, gasket and piping products, taking orders by phone and