Industrial Inside Sales Pro — Growth & Benefits

ThyssenKrupp Materials NA; Bolingbrook (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) with Company Match

Paid Vacation

Job summary

ThyssenKrupp Materials NA in Bolingbrook, IL is seeking a mid-level Sales/Customer Service professional to respond to inquiries, quote products, and guide customers with technical support. The role emphasizes collaboration across departments and maintaining high service standards.

Qualified candidates have coil experience, strong communication, and negotiation skills, plus proficiency with computer systems and CRM tools.

Qualifications

• 2 years’ experience with coil.
• Proficiency with computers.
• Strong interpersonal and negotiation skills.
• Attention to detail and organizational skills.
• Effective verbal and written communication.
• Familiarity with industrial products and services.

Responsibilities

• Respond to inbound sales inquiries via phone, email, and fax.
• Generate and follow up on product quotes.
• Provide technical support and product guidance to customers.
• Process sales orders, returns, credits, and debits.
• Monitor inventory and communicate concerns to purchasing/management.
• Resolve customer service issues with professionalism.
• Continuously expand product and service knowledge.
• Collaborate across departments to meet customer needs.
• Travel occasionally to support business goals.
• Track competitor pricing and product offerings.
• Support quality assurance initiatives.
• Uphold company values and competencies.

Skills

Coil experience

CRM systems

Interpersonal skills

Negotiation skills

Communication skills

Attention to detail

Organizational skills

Tools

CRM software

Job description

ThyssenKrupp Materials NA in Bolingbrook, IL is seeking a mid-level Sales/Customer Service professional to respond to inquiries, quote products, and guide customers with technical support. The role emphasizes collaboration across departments and maintaining high service standards.

Qualified candidates have coil experience, strong communication, and negotiation skills, plus proficiency with computer systems and CRM tools.