Industrial Inside Sales Coordinator | Grow B2B Accounts

Primary Services; Houston (TX); On-site; USD 42,000 - 70,000; Full time

Job summary

Primary Services in Houston is seeking an Inside Sales Representative to support sales activities for an established industrial trading company. You will coordinate customer inquiries, prepare quotations, process orders, and maintain supplier relationships to enable timely and accurate sales transactions.

The role combines account management, pricing coordination, and customer service to drive customer retention, operational efficiency, and new business opportunities.

Qualifications

• 2+ years of experience in inside sales, sales support, or account management.
• Experience supporting business-to-business (B2B) sales, including customer quotations, order processing, and account coordination.
• Familiarity with pricing, supplier communication, and customer relationship management.
• Experience managing multiple customer accounts, sales orders, and follow-up activities.
• Proficiency with Microsoft Office applications, particularly Excel and Outlook.
• Experience using sales order management systems, CRM platforms, or related business software preferred.
• Experience in the steel industry preferred, including steel products, industrial materials, or related distribution environments.
• Experience working with manufacturers, distributors, suppliers, or industrial customers preferred.
• Bachelor's degree in Business or a related field preferred.
• Spanish or Japanese language proficiency preferred.

Responsibilities

• Prepare and follow up on customer quotations across multiple industrial product lines.
• Process sales orders and coordinate order requirements with customers and suppliers.
• Support pricing analysis and negotiations to maintain competitive offerings and profitability.
• Manage customer inquiries regarding product availability, pricing, order status, and delivery schedules.
• Maintain relationships with existing customers and suppliers to support ongoing sales activity.
• Coordinate with suppliers to obtain product information, pricing, and delivery updates.
• Monitor competitor products and market pricing to support sales strategies.
• Track customer orders, quotations, and follow-up activities to ensure timely resolution.
• Assist with new customer development and business-to-business sales opportunities.
• Coordinate customer-specific inventory requirements and product availability.
• Maintain accurate sales records, customer information, and order documentation.
• Collaborate with sales leadership to support account growth and customer satisfaction.

Skills

Inside sales experience

B2B sales

Account management

Customer relationship management

Multitasking

Education

Bachelor's degree in Business

Tools

Excel

Outlook

CRM platforms

Sales order systems

Job description

Primary Services in Houston is seeking an Inside Sales Representative to support sales activities for an established industrial trading company. You will coordinate customer inquiries, prepare quotations, process orders, and maintain supplier relationships to enable timely and accurate sales transactions.

The role combines account management, pricing coordination, and customer service to drive customer retention, operational efficiency, and new business opportunities.