Inside Sales Account Representative

Primary Services; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Primary Services in Houston is seeking an Inside Sales Account Representative to accelerate growth in B2B industrial sales. You will prepare quotations, process orders, maintain supplier relationships, and support pricing decisions while coordinating with internal teams.

You should have 2+ years in inside sales or account management, experience with CRM and Excel, and a background in steel or industrial materials is a plus.

Qualifications

• 2+ years of experience in inside sales, sales support, or account management.
• Experience supporting B2B sales, including customer quotations, order processing, and account coordination.
• Familiarity with pricing, supplier communication, and customer relationship management.
• Experience managing multiple customer accounts, sales orders, and follow-up activities.
• Proficiency with Microsoft Office applications, particularly Excel and Outlook.
• Experience using sales order management systems, CRM platforms, or related business software preferred.
• Experience in the steel industry preferred, including steel products, industrial materials, or related distribution environments.
• Experience working with manufacturers, distributors, suppliers, or industrial customers preferred.
• Bachelor's degree in Business or a related field preferred.
• Spanish or Japanese language proficiency preferred.

Responsibilities

• Prepare and follow up on customer quotations across multiple industrial product lines.
• Process sales orders and coordinate order requirements with customers and suppliers.
• Support pricing analysis and negotiations to maintain competitive offerings and profitability.
• Manage customer inquiries regarding product availability, pricing, order status, and delivery schedules.
• Maintain relationships with existing customers and suppliers to support ongoing sales activity.
• Coordinate with suppliers to obtain product information, pricing, and delivery updates.
• Monitor competitor products and market pricing to support sales strategies.
• Track customer orders, quotations, and follow-up activities to ensure timely resolution.
• Assist with new customer development and business-to-business sales opportunities.
• Coordinate customer-specific inventory requirements and product availability.
• Maintain accurate sales records, customer information, and order documentation.
• Collaborate with sales leadership to support account growth and customer satisfaction.

Skills

Inside Sales

B2B Sales

CRM Systems

Excel & Outlook

Account Management

Steel Industry

Education

Bachelor's degree

Tools

Sales Order Systems

CRM Platforms

Microsoft Office

Job description

Build your sales career with an established international trading organization connecting industrial customers with suppliers across global markets. Gain exposure to industrial materials, customer account management, and business-to-business sales while working directly with customers and suppliers to support purchasing decisions, pricing, and order fulfillment. This opportunity is ideal for a sales professional with experience in inside sales, sales support, or account management who enjoys developing customer relationships and contributing to business growth.

The Inside Sales Account Representative will support sales activities for an established industrial trading company, coordinating customer inquiries, preparing quotations, processing orders, and maintaining supplier relationships. This position combines account management, pricing coordination, and customer service to ensure timely and accurate sales transactions. Working closely with internal sales leadership and external business partners, this role contributes to customer retention, operational efficiency, and new business opportunities.

Responsibilities

• Prepare and follow up on customer quotations across multiple industrial product lines.
• Process sales orders and coordinate order requirements with customers and suppliers.
• Support pricing analysis and negotiations to maintain competitive offerings and profitability.
• Manage customer inquiries regarding product availability, pricing, order status, and delivery schedules.
• Maintain relationships with existing customers and suppliers to support ongoing sales activity.
• Coordinate with suppliers to obtain product information, pricing, and delivery updates.
• Monitor competitor products and market pricing to support sales strategies.
• Track customer orders, quotations, and follow-up activities to ensure timely resolution.
• Assist with new customer development and business-to-business sales opportunities.
• Coordinate customer-specific inventory requirements and product availability.
• Maintain accurate sales records, customer information, and order documentation.
• Collaborate with sales leadership to support account growth and customer satisfaction.

Qualifications

• 2+ years of experience in inside sales, sales support, or account management.
• Experience supporting business-to-business (B2B) sales, including customer quotations, order processing, and account coordination.
• Familiarity with pricing, supplier communication, and customer relationship management.
• Experience managing multiple customer accounts, sales orders, and follow-up activities.
• Proficiency with Microsoft Office applications, particularly Excel and Outlook.
• Experience using sales order management systems, CRM platforms, or related business software preferred.
• Experience in the steel industry preferred, including steel products, industrial materials, or related distribution environments.
• Experience working with manufacturers, distributors, suppliers, or industrial customers preferred.
• Bachelor's degree in Business or a related field preferred.
• Spanish or Japanese language proficiency preferred.