Industrial Customer Solutions Specialist

Traka Group; Mason City (IA); Hybride; USD 48 000 - 64 000; Plein temps

Avantages offerts par ce poste

401(k) program

Tuition reimbursement

Health benefits

On-site health clinic

Gym reimbursement

Résumé du poste

Curries, an ASSA ABLOY brand, located in Mason City, Iowa, is hiring a Specialized Customer Solutions Representative to ensure customer satisfaction from pre-sale through post-sale processes. You will work closely with Engineering, Sales, Production and Distribution to resolve complex inquiries and improve service levels.

The role requires strong math, analytical thinking, and excellent communication. On-site, full-time with competitive benefits and opportunities to contribute across teams.

Qualifications

• GED or High School diploma required.
• Two to four years manufacturing industry experience preferred.
• Associates or Bachelor's Degree in Business, Engineering, or related area preferred.
• Strong communication and detail orientation.

Responsabilités

• Provide front-line customer support and follow-up to ensure satisfaction.
• Handle and support the complete order process from pre-sale to post-sale service.
• Collaborate with Engineering, Sales, Production and Distribution teams.
• Identify areas for process improvement to increase customer satisfaction.

Connaissances

Strong math skills

Excellent computer skills

Organizational skills

Analytical skills

Verbal and written communication

Team collaboration

Formation

GED or High School diploma

Associate's or Bachelor's degree in Business/Engineering or related area preferred

Outils

Microsoft Office

Description du poste

Curries, an ASSA ABLOY brand, located in Mason City, Iowa, is hiring a Specialized Customer Solutions Representative to ensure customer satisfaction from pre-sale through post-sale processes. You will work closely with Engineering, Sales, Production and Distribution to resolve complex inquiries and improve service levels.

The role requires strong math, analytical thinking, and excellent communication. On-site, full-time with competitive benefits and opportunities to contribute across teams.