Industrial Customer Service & Ordering Specialist

Hose & Rubber Supply; Denver (CO); On-site; USD 63,039,000 - 106,020,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Life insurance

401(k) + ESOP

Job summary

Hose & Rubber Supply is seeking an Industrial Customer Service Rep for our Denver, CO store. This full-time role includes counter service, order assembly, and collaboration with sales to fulfill quotes and orders.

You will handle in-store customer needs, process calls and emails, coordinate with vendors, and assist in shipping and inventory tasks. Benefits apply, with a 40+ hour schedule and occasional Saturday rotation.

Qualifications

• Must be 18+ to operate crimper, forklift, shop machinery, etc.
• GED or higher diploma or degree preferred.
• 1–2 years of industry-specific experience preferred.
• Understanding of Hose & Rubber's product portfolio and applications preferred.

Responsibilities

• Greet and assist customers at the counter to identify and satisfy needs for quotes or orders.
• Receive calls and emails and coordinate with the sales team to identify and satisfy quotes/orders.
• For items not carried, create a PO and send to vendor/other branch.
• Prepare, build, and assemble customer orders.
• Package and ship customer orders per customer requirements.
• Work with Field Sales Representatives to generate more business by providing referrals and following up on results.
• Ensure inventory accuracy by updating the system or coordinating with the Warehouse to resolve issues.

Skills

Written and verbal communication

Customer service

Lift 75 lbs

Warehouse physical tasks

Attention to detail

Basic computer skills

Basic math skills

Analytical thinking

Problem solving

Education

GED/High School Diploma/Associate/Bachelor

Job description

Hose & Rubber Supply is seeking an Industrial Customer Service Rep for our Denver, CO store. This full-time role includes counter service, order assembly, and collaboration with sales to fulfill quotes and orders.

You will handle in-store customer needs, process calls and emails, coordinate with vendors, and assist in shipping and inventory tasks. Benefits apply, with a 40+ hour schedule and occasional Saturday rotation.