Indirect Loan Processor: Fast-Paced Finance with Impact

Ultipro; Green Bay (WI); On-site; USD 36,000 - 49,000; Full time

Job summary

Capital Credit Union in Green Bay, WI is seeking a detail‑driven Loan Operations Associate to assist dealers by telephone or email, review loan information, and process contracts and related documentation with accuracy and a member advocate mindset.

You will input data into Velocity and DNA, coordinate with branches, and support loan payoff and title processes while maintaining compliance and high service levels. Strong attention to detail is essential.

Qualifications

• Ability to read, write, and comprehend detailed instructions and memos.
• Operate on-line terminals and core systems (Velocity, DNA, Dealertrack, RouteOne).
• Accurate processing of loan transactions with a high degree of precision.
• Analytical ability to research and resolve loan questions.
• Strong communication and listening skills for dealer interactions.

Responsibilities

• Assist dealers by telephone and email to process requests.
• Book Dealer Contracts and input final information; fund and upload loans to DNA.
• Disburse contract funds and process dealer fees.
• Discuss dealer concerns including contract problems and titles.
• Perform quality review audits of indirect loans.

Skills

Reading and writing skills

Mathematical computations

Attention to detail

Communicating with dealers

Time management

Education

High school diploma

Tools

Velocity

DNA

Dealertrack

RouteOne

Allied CenterPoint

Job description

Capital Credit Union in Green Bay, WI is seeking a detail‑driven Loan Operations Associate to assist dealers by telephone or email, review loan information, and process contracts and related documentation with accuracy and a member advocate mindset.

You will input data into Velocity and DNA, coordinate with branches, and support loan payoff and title processes while maintaining compliance and high service levels. Strong attention to detail is essential.