Loan Processor - Fast-Paced Lending & Customer Care

Priority Dispatch Corp.; Neenah (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

Dollar Loan Center in Neenah, WI is seeking a Loan Processor to help customers meet short-term financial needs. You will review applications, verify information, and fund loans, while delivering outstanding service in person or over the phone.

Responsibilities include processing loans quickly within underwriting guidelines, explaining contracts, and contacting past-due accounts with professionalism. A high school diploma and customer service experience are required.

Qualifications

• High school diploma or GED required.
• 1 year of customer service experience.
• Comfortable with computers and basic office equipment.
• Killer communication skills; bilingual English/Spanish is a bonus.
• Willing to travel between locations.

Responsibilities

• Greet customers in-person or by phone with enthusiasm.
• Explain loan options and underwriting guidelines clearly.
• Process loan applications and verify information.
• Calculate payments and explain due dates and interest.
• Travel between locations when needed.
• Log notes and enter data accurately.

Skills

Customer service

Communication skills

Bilingual (English/Spanish)

Education

High school diploma or GED

Job description

Dollar Loan Center in Neenah, WI is seeking a Loan Processor to help customers meet short-term financial needs. You will review applications, verify information, and fund loans, while delivering outstanding service in person or over the phone.

Responsibilities include processing loans quickly within underwriting guidelines, explaining contracts, and contacting past-due accounts with professionalism. A high school diploma and customer service experience are required.