Loan Processor

Pomona College; Papillion, Northern (NE, KY); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Cobalt Credit Union in Papillion, NE seeks a Loan Processor to keep consumer loan files accurate and moving through the lending process. You will manage a pipeline, review submissions, and work with Loan Officers, Dealers, and Members to ensure a smooth loan experience.

The role requires strong communication, organization, problem-solving, and the ability to handle multiple priorities in a fast-paced environment.

Qualifications

• Bilingual preferred
• High School diploma or GED required
• Associate’s degree in business, Finance, Accounting or related field, and/or related work experience preferred
• Minimum of 1–2 years of loan processing experience required
• Strong customer service skills a must
• Excellent time management and ability to handle multiple deadlines

Responsibilities

• Support Loan Department by keeping consumer loan files accurate and moving efficiently
• Manage a pipeline of direct and indirect consumer loan files
• Review submissions for completeness
• Collaborate with Loan Officers, Dealers, and Members to ensure a smooth loan experience
• Maintain confidentiality and handle escalated issues professionally

Skills

Bilingual

Customer service

Time management

Organization

Communication

Problem solving

Education

High School diploma or GED

Associate’s degree in business

Job description

Loan Processor

As our Loan Processor, you will support the Loan Department by keeping consumer loan files accurate, complete, and moving efficiently through the lending process. Every day, you will manage a pipeline of direct and indirect consumer loan files, review submissions for completeness, and work closely with Loan Officers, Dealers, and Members to help create a smooth and reliable loan experience.

To thrive in this role, you should be a strong communicator who can clearly explain detailed requirements, follow up effectively, and collaborate with multiple partners. Strong problem-solving skills, organization, and the ability to manage competing priorities will help you succeed in this fast-paced lending environment.

Education and/or Experience Requirements

• ***Bilingual Preferred
• High School diploma or GED required
• Associate’s degree in business, Finance, Accounting or related field, and/or additional related work experience preferred.
• Minimum of 1-2 years of loan processing experience required
• Work with others in collaborative manner while attempting to achieve a common goal
• Strong organizational skills, follow-up, and file maintenance.
• Ability to effectively handle escalated issues by utilizing problem solving skills
• Ability to meet deadlines, function under pressure and handle multiple priorities.
• Fast-paced environment
• Strong customer service skills a must
• Works effectively with frequent interruptions
• Ability to manage multiple deadlines
• Excellent time management skills
• Excellent computer skills with the ability to learn new systems.
• This position requires a detailed minded individual with strong oral/written communication skills.

Cobalt Credit Union, based in Papillion, Nebraska, employs over 250 team members throughout our twenty locations. Cobalt Credit Union was established in 1946 to serve the military and we now offer our services to all community members within the counties that we serve. As a not-for-profit company, our mission is to be our members' trusted financial partner providing tailored solutions to support them throughout their life events. As an organization we believe in developing our employees through ongoing training and individualized coaching. We are a family-oriented culture who cares about our employees and we pride ourselves on offering our employees growth opportunities within the organization.

You will play an important role in the loan process by helping ensure members’ loan files are accurate, complete, and processed efficiently. Through your communication with teammates, members, and vendors, you will help create a positive experience and a lasting impression of the organization. It is important that you use sound judgment, maintain confidentiality, and work collaboratively with others.

Equal Opportunity Employer/Vet/Disabled