Indiana eGaming Sales Leader

Arrow International, Inc.; Cleveland (OH); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Profit-sharing

401(k) matching

Great benefits

Paid time off

Job summary

Arrow International, Inc. is seeking a State Manager for Charitable eGaming in Indiana.

You will lead all sales, account management, and operations within the state, drive growth, ensure regulatory compliance, and support charitable partners through strategic account development, machine placement, and operational excellence. You will coach and develop a high‑performing team of Account Executives, collaborate with distributors, monitor KPIs and forecasts, and uphold Arrow’s ethics and governance

Qualifications

• 5+ years of experience in sales leadership, account management, or operations — preferably within charitable gaming, amusement, or related industries.
• Proven track record in team leadership, business growth, and strategic planning.
• Strong analytical, communication, and relationship-building skills.
• Ability to travel throughout the assigned state as needed.

Responsibilities

• Oversee all aspects of Arrow’s charitable gaming business within the assigned state, including account management, equipment placement, retention, and incremental growth.
• Develop and execute organic growth strategies that align with Arrow’s corporate goals and mission.
• Monitor product and account performance to ensure clubs and charities are adopting and promoting Arrow’s new game offerings.
• Identify new opportunities to expand Arrow’s presence and strengthen partnerships with charitable organizations.
• Manage the daily activities, priorities, and performance of Account Executives within the state.
• Conduct regular pipeline planning, KPI monitoring, and performance reviews.
• Oversee team participation in board meetings and in-person engagements to ensure consistent relationship building and trust with key charity stakeholders.
• Coach, recruit, train, and develop team members to ensure professional growth and alignment with Arrow’s mission and values.
• Build a high-performance culture focused on results, integrity, and long-term relationships with charitable partners.
• Build and maintain strong, collaborative relationships with Arrow’s affiliated consumable business distributors within the state.
• Conduct regularly scheduled updates and review meetings to track progress, align goals, and ensure collaboration between Arrow Account Executives and distributor teams.
• Identify any signs of non-engagement or disconnect early and take proactive steps—such as joint ride-alongs or field visits—to rebuild and strengthen relationships.
• Establish clear KPIs and touchpoint metrics for engagement and performance between Arrow teams and affiliated distributors to ensure accountability and shared success.
• Maintain a rolling forecast and establish annual and quarterly goals for revenue generation, incremental placement, and account retention.
• Monitor and report on activity metrics and financial performance to ensure business targets are achieved.
• Implement structure, discipline, and compliance as foundational elements of state operations.
• Monitor expenses, marketing reimbursement and any reductions in revenue requests.
• Ensure adherence to all state gaming regulations and Arrow’s corporate policies.
• Promote ethical conduct and operational integrity in all business dealings with charities, distributors, and partners.

Skills

Sales leadership

Account management

Operations

Travel availability

Job description

Arrow International, Inc. is seeking a State Manager for Charitable eGaming in Indiana.

You will lead all sales, account management, and operations within the state, drive growth, ensure regulatory compliance, and support charitable partners through strategic account development, machine placement, and operational excellence. You will coach and develop a high‑performing team of Account Executives, collaborate with distributors, monitor KPIs and forecasts, and uphold Arrow’s ethics and governance