Independent Contractor Onboarding Specialist

Diligent Delivery Systems; Houston (TX); On-site; USD 2,066,000 - 2,342,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Diligent Delivery Systems is seeking an Independent Contractor Administrator to support onboarding and compliance for independent contractors, ensuring documentation is complete and accurate. This role requires strong attention to detail, organization, and communication with drivers and contractors throughout onboarding.

The position is office-based and fast-paced, coordinating with Operations, Recruiting, and Compliance teams.

Qualifications

• Minimum 2 years of administrative, customer service, or data entry experience.
• Strong attention to detail and organizational skills.
• Excellent communication skills, both written and verbal.
• Proficient in Microsoft Office programs and PDF editing software.

Responsibilities

• Assist Independent Contractors with onboarding paperwork and required forms.
• Review contracts and documents for accuracy and completeness.
• Communicate with ICs through phone, email, text, Adobe Sign, PandDoc, and other online platforms.
• Upload, organize, and digitize paper files into electronic records.
• Maintain accurate contractor records and data entry within company systems.
• Respond to contractor questions regarding onboarding requirements and documentation.
• Work closely with Operations, Recruiting, and Compliance teams to ensure timely processing.
• Support general administrative and customer service functions as needed.

Skills

Attention to detail

Organizational skills

Clear communication

Customer service

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office suite

PDF editing software

Job description

Diligent Delivery Systems is seeking an Independent Contractor Administrator to support onboarding and compliance for independent contractors, ensuring documentation is complete and accurate. This role requires strong attention to detail, organization, and communication with drivers and contractors throughout onboarding.

The position is office-based and fast-paced, coordinating with Operations, Recruiting, and Compliance teams.