Income Maintenance Specialist - Help Families Access Benefits

Commonwealth of Pennsylvania; Williamsport (Lycoming County); Hybrid; USD 53.000 - 81.000; Vollzeit

Zusammenfassung

The Commonwealth of Pennsylvania, Department of Human Services, seeks Income Maintenance Caseworkers at the Lycoming Processing Center in Williamsport. After IMSTP training, you will handle customer calls, determine eligibility for financial, medical, and other programs, and document case records.

This full-time position offers 37.5 hours weekly, potential part-time telework, and a starting salary of $53,008 per year; PA residency and state regulations apply.

Qualifikationen

• Four years of experience in interviewing or data analysis.
• Bachelor's degree or equivalent.
• Able to meet PA residency requirements.

Aufgaben

• Interview customers by phone to gather information needed for case actions.
• Review and apply policy to decide eligibility for financial assistance, Medicaid, SNAP, LIHEAP, waivers, and other programs.
• Enter information into automated eligibility systems and complete required manual calculations.
• Type clear case comments that explain customer circumstances and changes.
• Apply federal and state regulations accurately while meeting required deadlines.
• Interpret policies and program rules to ensure correct processing of cases.

Kenntnisse

Interviewing

Data analysis

Policy interpretation

Ausbildung

Bachelor's degree

Tools

Automated eligibility systems

Jobbeschreibung

The Commonwealth of Pennsylvania, Department of Human Services, seeks Income Maintenance Caseworkers at the Lycoming Processing Center in Williamsport. After IMSTP training, you will handle customer calls, determine eligibility for financial, medical, and other programs, and document case records.

This full-time position offers 37.5 hours weekly, potential part-time telework, and a starting salary of $53,008 per year; PA residency and state regulations apply.