Income Maintenance Caseworker II #537014

Hokecounty; Northern (KY); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Hokecounty is seeking an Income Maintenance Caseworker II to assess eligibility for income-based programs in a government setting. The role requires careful interpretation of policies, data gathering, and clear communication with applicants.

Proficiency with computers and office equipment is essential for keeping accurate records and delivering written reports. Applicants must demonstrate strong math skills for budgeting calculations and the ability to present information orally and in writing.

Qualifications

• Must have ability to read, comprehend, interpret and apply policies and guidelines to determine program eligibility.
• Excellent math skills and ability to use calculator to compute budgets for eligibility.
• Proficient in using computers to access and update information and to present information in reports.

Responsibilities

• Determine eligibility for programs by interpreting policies and guidelines.
• Communicate with applicants tactfully to obtain necessary data and verify information.
• Prepare written reports and present information clearly.
• Use office machines and software to perform daily tasks and maintain records.

Job description

Job Opportunities

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Income Maintenance Caseworker II #537014

Applicants should have the ability to read, comprehend, interpret and apply often vague and changing policies and guidelines in determining program eligibility. Applicants should be able to communicate, tactfully and courteously, with people of varied social, economic, and educational backgrounds to obtain pertinent data and verify information in determining eligibility. Applicants must have good math skills and be able to use a calculator to compute budgets in order to correctly determine eligibility. Applicants must be able to learn the intricacies of numerous forms and procedures used to correctly determine eligibility, and be skilled in the use of computers in accessing and updating information. Applicant must be able to present information orally and in written report form. Applicants must be able to express ideals clearly and concisely to plan and execute work. The applicant must be able to use office machines and equipment as necessary.

MINIMUM QUALIFICATION:

Graduation from an accredited associate degree program in Human Services Technology, Social Services Associate, Paralegal Technology, Business Administration, Secretarial Science, or a closely related curriculum; or graduation from high school and two years of paraprofessional, clerical or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling of data, analysis of data and/or performance of mathematical or legal tasks with at least one year of such being in an income maintenance program; or graduation from high school and three years of paraprofessional, clerical or other public contact experience which included negotiating, interviewing, explaining information, the gathering and compiling of data, the analysis of data and/or the performance of mathematical or legal tasks; or an equivalent combination of training and experience.

PREFERRED EXPERIENCE:

NC FAST Experience, Family & Children's Medicaid experience

SELECTION PROCESS:

Structured interview, evaluation of previous work experience and education, criminal history check and references. The selected applicant must provide a certified driver’s license record check at their own expense.

CONTACT INFORMATION:

Questions can be directed to Deidra Hadley at [phone].

MICKA T. STANTON - DIRECTOR / TELEPHONE: [phone]

An Affiantatory Action Employer and Equal Opportunity Employer