Income Maintenance Caseworker Help Families Access Benefits

Commonwealth Of Pennsylvania; Hazleton (Luzerne County); On-site; USD 53,000 - 81,000; Full time

Job summary

Commonwealth of Pennsylvania is seeking an Income Maintenance Caseworker in Hazleton, PA, to determine eligibility for multiple assistance programs and support customers through the process. After completing IMSTP, you will perform office-based duties ensuring accurate decisions with respect and care.

The role involves interviews, data entry, and adherence to deadlines, with potential part-time telework and a starting salary of $53,008, expanding with experience and program needs.

Qualifications

• Four years of experience in interviewing or work requiring the analysis and interpretation of data.
• A bachelor's degree; or
• Any equivalent combination of experience and training.

Responsibilities

• Eligibility Review: Evaluate applications and determine eligibility for programs such as financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers.
• Customer Interviews: Conduct phone and in-person interviews to gather information and understand customer circumstances.
• Policy Application: Interpret and apply state and federal regulations to ensure accurate case decisions.
• Data Entry: Enter information into automated systems and perform manual calculations for case processing.
• Case Documentation: Write clear and thorough case comments to record changes and document decisions.
• Deadline Management: Complete all assigned work within required timeframes and established procedures.

Skills

Interviewing

Data analysis

Education

Bachelor's degree

Job description

Commonwealth of Pennsylvania is seeking an Income Maintenance Caseworker in Hazleton, PA, to determine eligibility for multiple assistance programs and support customers through the process. After completing IMSTP, you will perform office-based duties ensuring accurate decisions with respect and care.

The role involves interviews, data entry, and adherence to deadlines, with potential part-time telework and a starting salary of $53,008, expanding with experience and program needs.