Income Maintenance Caseworker: Help Families Access Aid

Commonwealth of Pennsylvania; Uniontown (Fayette County); Hybrid; USD 53,000 - 81,000; Full time

Job summary

Commonwealth of Pennsylvania is seeking an Income Maintenance Caseworker in Uniontown, PA to determine eligibility for financial, medical, and food assistance programs. You will interview clients, apply regulations, and document decisions in an office setting, with potential telework options.

After completing IMSTP training, you will perform case processing, data entry, and timely service delivery, supporting individuals during challenging times.

Qualifications

• Four years of experience in interviewing or work requiring the analysis and interpretation of data.
• A bachelor's degree; or any equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements when within three months of graduating with a qualifying degree.

Responsibilities

• Eligibility Review: Evaluate applications and determine eligibility for programs such as financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers.
• Customer Interviews: Conduct phone and in-person interviews to gather information and understand customer circumstances.
• Policy Application: Interpret and apply state and federal regulations to ensure accurate case decisions.
• Data Entry: Enter information into automated systems and perform manual calculations for case processing.
• Case Documentation: Write clear and thorough case comments to record changes and document decisions.
• Deadline Management: Complete all assigned work within required timeframes and established procedures.

Skills

Interviewing or data analysis

Customer service

Communication

Policy interpretation

Education

Bachelor's degree

Job description

Commonwealth of Pennsylvania is seeking an Income Maintenance Caseworker in Uniontown, PA to determine eligibility for financial, medical, and food assistance programs. You will interview clients, apply regulations, and document decisions in an office setting, with potential telework options.

After completing IMSTP training, you will perform case processing, data entry, and timely service delivery, supporting individuals during challenging times.