Income Maintenance Case Specialist II — Eligible for $4K Bonus

Durham County Government; Durham (NC); On-site; USD 47,000 - 63,000; Full time

Job summary

Durham County Government's Social Services (DSS) department is hiring an Income Maintenance Caseworker. In this role you determine eligibility for Food Stamps, Medicaid, and other income maintenance programs, guiding clients through intake, verification, and processing with accuracy and empathy.

You may lead workflow in Medicaid-Long Term Care and complete recertifications, with emphasis on timely decisions, thorough documentation, and referrals to appropriate programs.

Qualifications

• Experience in intake, processing and review for income maintenance programs.
• Preferences include bilingual ability and higher education in related fields.
• Strong written and spoken communication, organizational skills.

Responsibilities

• Handle intake, processing and review for Food Stamps, AFDC, Medicaid, or County Special Assistance.
• Complete recertifications and changes for Medicaid programs; verify eligibility.

Skills

Interviewing

Communication skills

Negotiation

Data collection

Education

Associates degree in accounting

Associates degree in business administration

Associates degree in human services

High school diploma

Job description

Durham County Government's Social Services (DSS) department is hiring an Income Maintenance Caseworker. In this role you determine eligibility for Food Stamps, Medicaid, and other income maintenance programs, guiding clients through intake, verification, and processing with accuracy and empathy.

You may lead workflow in Medicaid-Long Term Care and complete recertifications, with emphasis on timely decisions, thorough documentation, and referrals to appropriate programs.