Incident Response Orchestrator

ASM Research, An Accenture Federal Services Company; Salt Lake City (UT); On-site; USD 77,000 - 102,000; Full time

Job summary

ASM Research, an Accenture Federal Services company, is seeking an Incident Response Coordinator to lead end-to-end IT incident management in a highly regulated federal environment. You will coordinate across infrastructure, applications, cybersecurity, and vendors to restore services quickly and minimize mission impact.

You will maintain audit-ready documentation, drive runbooks and ITSM processes, report status to leadership, and participate in post-incident reviews to improve resilience and

Qualifications

• Bachelor’s degree in information technology, Computer Science, Business Administration, or related field, or equivalent relevant work experience.

Responsibilities

• Operational Coordination: Organize response efforts across the full end‑to‑end lifecycle of incidents, high‑impact events, and multiple concurrent incidents; set priorities; assign actions; track progress through restoration; maintain disciplined status calls.

Skills

Incident management

ITIL

Communication

Leadership

Audit-ready documentation

Education

Bachelor's degree in IT/CS/Business

Tools

ITSM platforms

Monitoring solutions

Job description

ASM Research, an Accenture Federal Services company, is seeking an Incident Response Coordinator to lead end-to-end IT incident management in a highly regulated federal environment. You will coordinate across infrastructure, applications, cybersecurity, and vendors to restore services quickly and minimize mission impact.

You will maintain audit-ready documentation, drive runbooks and ITSM processes, report status to leadership, and participate in post-incident reviews to improve resilience and