Incident Response Analyst II

Astreya Inc.; San Jose (CA); On-site; USD 72,000 - 116,000; Full time

Job summary

An established industry player is seeking a proactive Incident Response Analyst to ensure the security and integrity of its operations. This dynamic role involves quick detection and thorough investigation of security incidents, along with the implementation of strategies to enhance surveillance systems. The ideal candidate will thrive in a fast-paced environment, working collaboratively with various teams to maintain high security standards. With a focus on continuous improvement, this position offers an exciting opportunity to make a significant impact in the field of security operations while enjoying comprehensive benefits and a supportive work culture.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k Plan

Tuition Reimbursement

Paid Time Off

Flexible Spending Account

Corporate Wellness Program

Employee Assistance Program

Paid Holidays

Qualifications

• Minimum of 3 years' experience in a 24x7 operations center.
• Proficient in triaging multiple incidents and prioritizing risks.
• Basic understanding of security systems and IP networks.

Responsibilities

• Act as the first layer of defense in security operations.
• Prepare detailed incident reports outlining methodologies.
• Develop strategies to enhance surveillance and access control.

Skills

Incident Response

Security Monitoring

Communication Skills

IT Applications

Data Protection Policies

Education

Bachelor's Degree in Cybersecurity or related field

Tools

Lenel

Avigilon

SOAR

Grafana

Genetec

Job description

Incident Response Analyst II page is loaded

Incident Response Analyst II

Apply locations San Jose, CA time type Full time posted on Posted Yesterday job requisition id R0011800

Incident Response Analyst II - Client Onsite

Work Location: San Jose, CA

Worker Type: Full-Time - 100% Onsite - Normal Business Hours

Shifts: Flexible, including weekends, nights, and holidays

Overview:

We are seeking a dynamic and proactive Security and Systems Analyst to join our team at Datacenter. This role is crucial for maintaining the security and integrity of our operations, with a focus on both physical security (30%) and system monitoring functions (70%). The ideal candidate will be adept at responding to incidents, conducting thorough investigations, and playing a key role in the continuous improvement of our security measures.

Key Responsibilities:

• Act as the first layer of defense in our security operations, focusing on quick detection, incident response, and thorough investigation of alerts

• Facility alerts/Incidents to include

  • High humidity, High Temp, Power Failure/Fluctuations (Facility-Wide)

• Infrastructure alerts/alarms to include

  • Intrusion Detection Systems (IDS) or Access Control Alerts, Server Performance or System Failure Alerts and Network Connectivity Failure

• Serve as the primary point of contact for all site-specific alerts and issues, taking command in the event of security incidents.

• Develop and implement strategies to enhance electronic surveillance and access control systems.

• Support program managers by facilitating security project deliverables and contributing to overall operational security and engineering initiatives.

• Prepare detailed incident reports, outlining analysis methodologies and results.

Basic Qualifications:

• Minimum of 3 years' experience in a command center, service center, or similar 24x7 operations center environment.

• Proficient in triaging multiple incidents, with the ability to prioritize based on risk and confidence levels.

• High proficiency in IT applications, with fast and accurate keyboard skills (minimum 25wpm).

• Basic understanding of technical elements related to security systems, including IP networks, servers, LAN/WAN.

• Excellent verbal and written communication skills, with the ability to work independently, meet goals, and maintain attention to detail.

• Demonstrated ability to interact effectively at all levels within the organization, including with clients, while being a collaborative team player.

• Basic knowledge of data protection policies, such as GDPR, and the importance of securing sensitive information.

Preferred Qualifications:

• Ability to work well under pressure, within time and budget constraints, to solve problems and complete security deliverables.

• Experience with security systems such as Lenel, Avigilon, SOAR, SAOS, Grafana, and familiarity with Genetec, AMAG, Software House, Hirsch, S2, and other ACS, VMS, IDS, and CCTV systems is highly desirable.

• Relevant working knowledge or certifications in the aforementioned systems will be considered a plus.

Salary Range

$72,960.00 - $115,200.00 USD (Salary)

• Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
• Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

• Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only

• Dental provided through Cigna (DPPO & DHMO options)

• Nationwide Vision provided through VSP

• Flexible Spending Account for Health & Dependent Care

• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)

• Continuing Education and Professional Development via various integrated platforms, e.g.Udemy and Coursera

• Corporate Wellness Program

• Employee Assistance Program

• Wellness Days

• 401k Plan

• Basic Life, Accidental Life, Supplemental Life Insurance

• Short Term & Long Term Disability

• Critical Illness, Critical Hospital, and Voluntary Accident Insurance

• Tuition Reimbursement (available 6 months after start date, capped)

• Paid Time Off (accrued and prorated, maximum of 120 hours annually)

• Paid Holidays

• Any other statutory leaves, paid time, or other fringe benefits required under state and federal law

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