Incident Management Coordinator [Tampa, FL]

Iteris; Tampa (FL); On-site; USD 34,000 - 41,000; Full time

Job summary

Iteris is seeking a Traffic Incident Management Coordinator to support TIM programs, coordinate data analysis, and liaise with federal, state, and local agencies. The role involves preparing reports, briefings, and presentations, with a focus on promoting TIM activities for FDOT.

A bachelor’s degree or 3 years of incident management experience is required, along with strong leadership and communication skills.

Qualifications

• Bachelor's degree or 3 years experience in incident management operations.

Responsibilities

• Support and coordinate all TIM programs and initiatives per RTMC SOP.
• Oversee procedures for TIM plans, administer and evaluate TIM programs.
• Liaise with federal, state, and local agencies on TIM-related matters.
• Collect, analyze, and prepare TIM performance reports.

Skills

Leadership

Public speaking

Communication

Windows Office

Education

Bachelor's degree or 3 years incident management experience

Tools

Office Suite

Job description

Iteris is looking for a Traffic Incident Management Coordinator [TIM Coordinator] work includes participation in program planning, performance data analysis, oversight of incident management programs, meeting coordination, preparation of technical correspondence and reports, contacts with and/or appearances before local officials, civic and community groups, public agencies, etc., to promote and implement Traffic Incident Management (TIM) activities for FDOT.

The TIM Coordinator shall meet with FDOT TSM&O Incident Management Program Manager on a bi-weekly basis, or at any time requested by FDOT’s TSM&O Incident Management Program Manager, to discuss the latest activities and events and any other topic of interest regarding the Incident Management Program and its components.

What you will be doing:

• Support and coordinate all incident management programs and initiatives identified in this Scope of Services, in accordance with the latest version of the District 7 RTMC SOP
• Oversee, coordinate, and assist in developing procedures for implementing, administering, and evaluating TIM plans or programs
• Serve as liaison with federal, state, and local agencies in matters concerning the coordination of TIM-related plans and services
• Collect, organize, analyze, and prepare performance reports of TIM-related data, programs, and information systems
• Review and prepare correspondence, reports, studies, give briefings and make presentations regarding program activities
• Present on incident management to State and local officials and various groups and organizations
• Research new incident management techniques, equipment, and technologies
• Conduct annual FHWA TIMSA for each county-level TIM Team
• Support management oversight of the Road Ranger Contracts
• Ensure that all communications and coordination efforts between the operations staff and the RRSPs are in accordance with the District 7 RTMC SOP
• Make sure that all contract requirements are being met by Road Ranger
• Contractors (operational performance, including monitoring performance deficiencies)
• Coordinate RRSP operations as documented in the latest version of the District 7 RTMC SOP
• Review and provide recommendations of the Road Ranger Contractor invoices
• Project contract expenditures based on existing and future Road Ranger program operational needs
• Prepare and submit the Road Ranger Contractor performance deficiency evaluation on a monthly basis (deliverable)
• Conduct the bi-weekly Road Ranger Contractor(s) meeting
• Conduct monthly inspections on all RRSP Operators and vehicles
• Ensure that all communications and coordination efforts between the operations staff are in accordance with the District 7 RTMC SOP
• Review and provide recommendations of the RISC Vendor invoice reports
• Conduct annual inspections on all RISC units
• Conduct RRSP and RISC Operator qualifications review
• Maintain all required RISC documentation current, including but not limited to RISC section within the District 7 RTMC SOP and RISC Binders
• Archive/file all RISC Contracts documentation
• Coordinate and conduct After Action Review (AAR) meetings on level 3 incidents, RISC incidents and any other incident as requested by the TSM&O Incident Management Program Manager
• Project contract expenditures based on existing and future RISC operational needs
• Supervise and coordinate tasks with the TSM&O Incident Management Program Manager

What you need to be successful in this role:

• Bachelor of Arts, Bachelor of Science, or Business Administration degree or the equivalent of three (3) years experience in incident management operations of a facility similar to the RTMC
• Demonstrated equivalency of experience in law enforcement, fire rescue, emergency response, or emergency management
• Good leadership and interpersonal skills
• Good public speaking skills
• Ability to clearly communicate technical information in layman’s terms
• Ability to present images and ideas in a clear, concise, and organized manner to an audience
• Ability to plan, coordinate and handle multiple projects within the area of responsibility to meet short- and long-term deadlines
• Skilled in the use of Windows Office suite
• Ability to write technical reports, correspondence, manuals, and advertising materials
• Ability to coordinate real-time activities and priorities
• Possesses strong familiarity with the District’s freeway and arterial system
• Possesses strong familiarity with RRSP, RISC, and law enforcement incident response
• Good communication skills and ability to work as a team member

Iteris anticipates paying an hourly rate between $25.00 and $30.00 for this role. Actual pay offered may be below or above these amounts, depending on the individual’s job-related knowledge, skills, and experience.

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