Incident Management Coordinator [Tampa, FL]

Iteris, Inc.; Tampa (FL); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

401(k) with company match

Generous PTO

Health, dental, and vision coverage

Life insurance

Education assistance program

Disability coverage

Job summary

Iteris, Inc. seeks a Traffic Incident Management Coordinator to support planning, data analysis, and oversight of TIM programs for FDOT District 7.

You will coordinate meetings, prepare reports, and liaise with federal, state, and local agencies to promote TIM activities. The role requires a BA/BS or equivalent experience in incident management, strong leadership, public speaking, and the ability to communicate technical information clearly.

Qualifications

• Bachelor's degree or equivalent experience in incident management operations.
• Experience in law enforcement, fire rescue, emergency management, or emergency response.
• Ability to plan, coordinate and handle multiple projects within deadlines.
• Clear, concise written and verbal communication skills for technical audiences.

Responsibilities

• Support and coordinate incident management programs per RTMC SOP.
• Develop procedures for TIM plans and programs.
• Liaise with federal, state, and local agencies on TIM activities.
• Collect, analyze, and report TIM performance data.
• Present briefings and reports on program activities.
• Coordinate RRSP, RISC operations and contractor performance.
• Review invoices and manage contract expenditures.
• Prepare AARs and conduct bi-weekly contractor meetings.
• Ensure communications align with SOP across operations staff.

Skills

Leadership

Public speaking

Technical communication

Project coordination

Technical writing

Teamwork

Plain language communication

Education

Bachelor's degree or equivalent experience in incident management operations

Tools

Windows Office

Job description

Iteris is looking for a Traffic Incident Management Coordinator [TIM Coordinator] work includes participation in program planning, performance data analysis, oversight of incident management programs, meeting coordination, preparation of technical correspondence and reports, contacts with and/or appearances before local officials, civic and community groups, public agencies, etc., to promote and implement Traffic Incident Management (TIM) activities for FDOT.

What You Will Be Doing

• Support and coordinate all incident management programs and initiatives identified in this Scope of Services, in accordance with the latest version of the District 7 RTMC SOP
• Oversee, coordinate, and assist in developing procedures for implementing, administering, and evaluating TIM plans or programs
• Serve as liaison with federal, state, and local agencies in matters concerning the coordination of TIM-related plans and services
• Collect, organize, analyze, and prepare performance reports of TIM-related data, programs, and information systems
• Review and prepare correspondence, reports, studies, give briefings and make presentations regarding program activities
• Present on incident management to State and local officials and various groups and organizations
• Research new incident management techniques, equipment, and technologies
• Conduct annual FHWA TIMSA for each county-level TIM Team
• Support management oversight of the Road Ranger Contracts
• Ensure that all communications and coordination efforts between the operations staff and the RRSPs are in accordance with the District 7 RTMC SOP
• Make sure that all contract requirements are being met by Road Ranger
• Contractors (operational performance, including monitoring performance deficiencies)
• Coordinate RRSP operations as documented in the latest version of the District 7 RTMC SOP
• Review and provide recommendations of the Road Ranger Contractor invoices
• Project contract expenditures based on existing and future Road Ranger program operational needs
• Prepare and submit the Road Ranger Contractor performance deficiency evaluation on a monthly basis (deliverable)
• Conduct the bi-weekly Road Ranger Contractor(s) meeting
• Conduct monthly inspections on all RRSP Operators and vehicles
• Ensure that all communications and coordination efforts between the operations staff are in accordance with the District 7 RTMC SOP
• Review and provide recommendations of the RISC Vendor invoice reports
• Conduct annual inspections on all RISC units
• Conduct RRSP and RISC Operator qualifications review
• Maintain all required RISC documentation current, including but not limited to RISC section within the District 7 RTMC SOP and RISC Binders
• Archive/file all RISC Contracts documentation
• Coordinate and conduct After Action Review (AAR) meetings on level 3 incidents, RISC incidents and any other incident as requested by the TSM&O Incident Management Program Manager
• Project contract expenditures based on existing and future RISC operational needs
• Supervise and coordinate tasks with the TSM&O Incident Management Program Manager

What You Need To Be Successful In This Role

• Bachelor of Arts, Bachelor of Science, or Business Administration degree or the equivalent of three (3) years experience in incident management operations of a facility similar to the RTMC
• Demonstrated equivalency of experience in law enforcement, fire rescue, emergency response, or emergency management
• Good leadership and interpersonal skills
• Good public speaking skills
• Ability to clearly communicate technical information in layman’s terms
• Ability to present images and ideas in a clear, concise, and organized manner to an audience
• Ability to plan, coordinate and handle multiple projects within the area of responsibility to meet short- and long-term deadlines
• Skilled in the use of Windows Office suite
• Ability to write technical reports, correspondence, manuals, and advertising materials
• Ability to coordinate real-time activities and priorities
• Possesses strong familiarity with the District’s freeway and arterial system
• Possesses strong familiarity with RRSP, RISC, and law enforcement incident response
• Good communication skills and ability to work as a team member

Iteris anticipates paying an hourly rate between $25.00 and $30.00 for this role. Actual pay offered may be below or above these amounts, depending on the individual’s job-related knowledge, skills, and experience.

#incidentmanagementcoordinator

What’s In It For You

• 401(k) with immediate matching and no vesting period
• Generous Paid-Time-Off [PTO] benefits
• Comprehensive medical, dental, and vision coverage
• Life insurance
• Medical reimbursement plans
• Disability coverage
• Education assistance program

Iteris, Inc. is a provider of smart mobility infrastructure management solutions and part of the Almaviva Group businesses serving the transportation and logistics industry. Iteris’ cloud-enabled solutions help public transportation agencies, municipalities, commercial entities, and other transportation infrastructure providers monitor, visualize, and optimize mobility infrastructure to make mobility safe, efficient, and sustainable. As a pioneer in intelligent transportation systems technology, Iteris’ advanced detection sensors, mobility and traffic data, software-as-a-service offerings, and consulting services represent a comprehensive range of mobility infrastructure management solutions that serve customers in the United States and internationally. For more information, visit Iteris’ website at www.iteris.com.

The Almaviva Group designs, implements, and manages advanced technological solutions and systems and related logistics structures for companies and public administrations operating in a variety of sectors, including, but not limited to, transport, logistics, agriculture, digital health, defense and security, energy, utilities, financial services, industry, telecommunications, and media. For more information, visit Almaviva’s website at www.almaviva.it.

Iteris, Inc. is an affirmative Action and Equal Employment Opportunity (EEO) employer. We do not discriminate on the basis of age, race, gender identity and expression, color, sexual orientation, marital status, pregnancy or related conditions (including breastfeeding), national origin/ancestry, religion, military/veteran status, genetic information, citizenship status or any other characteristic and group protected by applicable law. Iteris, Inc. complies with the Americans with Disabilities Act to ensure equal access to all qualified individuals with a physical or mental disability. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. A valid driver’s license may be required based on essential duties.