Transportation Incident Management Manager [Tampa, FL]

Iteris, Inc.; Tampa (FL); On-site; USD 68,000 - 82,000; Full time

Benefits offered by this job

401(k) with matching

Paid Time Off

Medical/Dental/Vision

Life Insurance

Education assistance

Job summary

Iteris, Inc. seeks a TIM Manager to lead the Transportation Incident Management program within RTMC Operations. You will coordinate development, reporting, and regional collaboration while supervising TIM Coordinators and aligning with the District 7 TIM Program goals.

The role emphasizes escalation prevention, multi-agency coordination, and data-driven incident management across the region. Ideal candidates bring TIM-related certifications and real-time coordination experience, with a focus on

Qualifications

• Two years as a TIM professional or four+ years in agencies/firms routinely responding to traffic incidents.
• National TIM Responder Training or SHRP2 training.
• ICS 100, ICS 200, and ICS 700 certifications.
• FDOT TTC certification or equivalent.
• UAS Part 107 drone license preferred.
• Ability to coordinate with multiple agencies in real-time.

Responsibilities

• Coordinate program development, performance reporting, and regional collaboration.
• Provide leadership to TIM Coordinators and oversee daily RTMC operations.
• Establish priorities, monitor performance, and manage stakeholder relationships.
• Support Road Ranger program with performance monitoring and coordination.
• Strengthen multi-agency incident response and ITS-driven improvements.
• Lead after-action reviews and manage initiatives like RISC and Wrong-Way Driving.

Skills

TIM Leadership

Program Coordination

Performance Reporting

Stakeholder Management

Incident Management

Real-time Coordination

MOT Safety

Public Speaking

Technical Reporting

Presentations

NIMS SHRP2

ICS 100

ICS 200

ICS 700

TTC Certification

Drone License

Windows

ITS Awareness

Job description

The TIM Manager position will enhance RTMC Operations by providing dedicated TIM leadership, coordination, and analytical support that extends beyond day-to-day traffic management activities. The TIM Manager will serve as the central point of accountability for the TIM program. The addition of a TIM Manager will strengthen program oversight, improve accountability, enhance coordination among partner agencies, and support the continued growth and effectiveness of the District 7 TIM Program as operational demands and stakeholder expectations continue to increase.

What You Will Be Doing

• This position will coordinate program development efforts, performance reporting, corrective action initiatives, and regional collaboration activities while maintaining continuity across all TIM-related functions
• Dedicated leadership and supervision to enable TIM Coordinators to remain focused on supporting daily RTMC operations, responder outreach, incident follow-up, training activities, and identifying opportunities for improved traffic incident management
• Providing oversight of TIM Coordinators
• Establishing priorities
• Monitoring performance
• Managing stakeholder relationships
• Ensuring consistent execution of the District's TIM Strategic Plan and Transportation Systems Management and Operations (TSMO) objectives
• Providing enhanced support to the Road Ranger program on overnight and weekend shifts
• Additional support will be provided to the Road Ranger program through enhanced performance monitoring, field coordination, incident reviews, training support, safety assessments, and collaboration with response partners to improve service delivery and operational effectiveness
• The position will strengthen partnerships with law enforcement, fire rescue, towing and recovery providers, emergency management agencies, and other stakeholders to improve multi-agency incident response, roadway clearance, responder safety, and mobility outcomes
• Through proactive coordination, after-action reviews, and management of initiatives such as RISC, Wrong-Way Driving, and Road Ranger operations, these positions will help identify operational improvements, implement best practices, and advance a more strategic, data driven approach to incident management across the region

What You Need To Be Successful In This Role

• A minimum of two (2) years as a Traffic Incident Management Professional, or a minimum of four or more years of experience while employed by an agency or firm that regularly responds to traffic incidents, operates or manages traffic management centers, provides maintenance and traffic control services for roadways and traffic incidents, or provides towing or clean-up services for major traffic incidents
• National TIM Responder Training / SHRP2
• ICS 100 - Introduction to Incident Command System (ICS)
• ICS 200 - ICT for Single Resources and Initial Action Incidents
• ICS 700 - National Incident Management System (NIMS), An Introduction
• FDOT Advanced Temporary Traffic Control (TTC) Certification or similar
• UAS Part 107 Drone License preferred
• Applicable Agencies & Firms include:

• Traffic Management Centers
• Law Enforcement
• Fire and Rescue
• Emergency Management
• Towing and Recovery
• Service Patrol
• Ability to coordinate, in real-time, with first responders at scene of incidents
• Skilled in proper MOT (Maintenance of Traffic) and safety
• Good communication skills and ability to work as a team member
• Ability to write technical reports and correspondence
• Ability to coordinate real-time activities and priorities
• Ability to make and give presentations on incident management to state and local officials
• Ability to perform outreach on behalf of Traffic Incident Management (TIM) Teams to first responders
• Skilled in the use of Windows operating system
• Conceptual understanding of Intelligent Transportation Systems (ITS)
• Experience in managing incident response, applying judgment and decision making, and limiting departmental risk

Iteris anticipates paying an hourly rate of $36.00 for this role.

#transportationincidentmanagementmanager

What’s In It For You

• 401(k) with immediate matching and no vesting period
• Generous Paid-Time-Off [PTO] benefits
• Comprehensive medical, dental, and vision coverage
• Life insurance
• Medical reimbursement plans
• Disability coverage
• Education assistance program

Iteris, Inc. is a provider of smart mobility infrastructure management solutions and part of the Almaviva Group businesses serving the transportation and logistics industry. Iteris’ cloud-enabled solutions help public transportation agencies, municipalities, commercial entities, and other transportation infrastructure providers monitor, visualize, and optimize mobility infrastructure to make mobility safe, efficient, and sustainable. As a pioneer in intelligent transportation systems technology, Iteris’ advanced detection sensors, mobility and traffic data, software-as-a-service offerings, and consulting services represent a comprehensive range of mobility infrastructure management solutions that serve customers in the United States and internationally.

The Almaviva Group designs, implements, and manages advanced technological solutions and systems and related logistics structures for companies and public administrations operating in a variety of sectors, including, but not limited to, transport, logistics, agriculture, digital health, defense and security, energy, utilities, financial services, industry, telecommunications, and media. For more information, visit Almaviva’s website at www.almaviva.it.

Iteris, Inc. is an Affirmitive Action and Equal Employment Opportunity (EEO) employer. We do not discriminate on the basis of age, race, gender identity and expression, color, sexual orientation, marital status, pregnancy or related conditions (including breastfeeding), national origin/ancestry, religion, military/veteran status, genetic information, citizenship status or any other characteristic and group protected by applicable law. Iteris, Inc. complies with the Americans with Disabilities Act to ensure equal access to all qualified individuals with a physical or mental disability. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. A valid driver’s license may be required based on essential duties.