INCA03-Customer Quality Engineer

Lear Corporation; Kansas City, Northern (MO, KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Antolin is a leading global automotive supplier with a mission to ensure quality across the supply chain. The Customer Quality Engineer will lead quality programs, supervise technicians, and drive continuous improvement on products from 0km through warranty.

You will manage supplier coordination, participate in PPAP/APQP, and utilize tools like 8D, FMEA, SPC, and metrology to maintain robust quality plans. English is required; Spanish is a plus.

Qualifications

• BS degree in engineering or manufacturing field is required.
• ASQ CQE certification is desirable, higher degrees optional.
• 3+ years in automotive quality engineering with APQP experience.

Responsibilities

• Coordinate activities of Quality Technicians and Auditors as needed.
• Lead customer interfacing on quality issues for assigned scope.
• Monitor deviations on Customer Scorecards to ensure satisfaction.
• Interface with suppliers on quality issues including APQP/PPAP.
• Maintain control plans, PFMEAs, gage instructions and quality docs.
• Lead root-cause analysis using 8D, Ishikawa, 5 Whys, and Pareto.

Skills

AIAG training

Metrology

Blueprint reading

Statistical techniques

FMEA

SPC

Problem solving

Communication

MS Office

English fluency

Spanish desired

Education

Four‑year degree

ASQ CQE certification desired

Master’s degree optional

Tools

BEONE

SAP

QIM

NCR

APQP/PPAP

Job description

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INCA03-Customer Quality Engineer

Who are we:

Antolin is a leading global automotive supplier, we are experts in designing, manufacturing, and supplying innovative solutions for vehicles around the world. Our product portfolio includes trim, headliners, and acoustic systems, as well as lighting and other interior systems. We offer comprehensive solutions with a focus on quality, safety, and sustainability. Our products are used in many of the world’s leading car brands, including JLR, BMW, Toyota, Volkswagen, Audi, Mercedes-Benz, Stellantis,GMand,FORD.

What can we offer you:

• You will be part of a highly engaged multinational Organization with international career opportunities.
• We offer you a learning journey adapted to your professional experience.
• You will work on international projects for world- renowned companies in Automotive sector.
• You can find an Open Environment to learn new technologies.
• We can offer you a competitive salary, benefits and valuable OEM discounts.

Mission:

Provide the Best Experience to the people from the automotive interior by ensuring product and process quality throughout the supply chain by leading effective quality systems, supporting customer satisfaction, and preventing defects from 0km through warranty stages.

Responsibilities:

• Coordinates activities of Quality Technicians / Auditors as needed.
• Train / mentor subordinate Quality Personnel as needed
• Responsible for customer interfacing on quality issues for assigned responsibilities.
• Monitor and act on deviations in the Customer Scorecards to ensure Customer Satisfaction
• Responsible for supplier interfacing on quality issues for assigned responsibilities including APQP/PPAP.
• Responsible for sample submissions for new product or engineering changes.
• Maintain control plans, PFMEAs inspection and gage instructions and other assigned quality plan documentation
• Lead problem solving activities for internal and external concerns relating to assigned responsibilities.
• Use of problem-solving tools such as: 8D, Ishikawa, 5W2H, 5 Why’s, Pareto, paynter charts.
• Use of statistical tools such as: CPK, PPK, Histograms, Dispersion diagram.
• Maintain Advanced Quality Planning (APQP) documentation for assigned programs
• Develop, implement and maintain data collection and metric systems to ensure effectiveness of quality systems.
• Adhere to all safety rules and regulations.
• Any additional reasonable request deemed necessary by Management. Has the authority to approve sample submission documentation.
• Initiate actions to prevent the occurrence of any nonconformance relating to product, process and quality systems.
• Identify and record any problems relating to the product, process or quality system
• Initiate, recommend or provide solutions through appropriate channels and verify implementation.
• Control further processing and delivery of nonconforming product until the deficiency is corrected.
• Grupo Antolin Quality Systems including Test Tool Management, QIM Management, NCR, SAP as applicable.
• Customer Specific Requirements
• Additional job related tasks as needed

What we are looking for:

• Educational Requirements:Minimum four (4) year degree is required. An ASQ Certified Quality Engineer certification is desired, and a Master’s degree is optional.
• Experience:At least 3 years of experience in an automotive manufacturing environment is required. A minimum of 1 year of experience in supplier and customer‑related quality engineering is also required, along with at least 1 year of experience working with APQP on new products within the automotive industry.
• Physical Requirement:Work involves both office and manufacturing settings. Office tasks require sitting or standing at a computer and using standard equipment. Manufacturing tasks may require walking or standing for extended periods, performing inspections, light lifting, and wearing required PPE.
• Skills & Abilities:
  • Core AIAG quality training, including PPAP, MSA, Control Plans, FMEA, and SPC.
  • Strong competency in metrology, blueprint reading, statistical techniques, and color/appearance measurement.
  • Effective communication, decision‑making, problem‑solving, and defect‑identification skills.
  • Proficiency in Microsoft Office.
  • Familiarity with Antolin systems such as BEONE, SAP, QIM, and NCR (preferred).
  • Ability to read, write, and communicate effectively in English; Spanish language ability is desired.

Here at Antolin, we are an equal opportunity employer and value diversity in our workplace. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. All qualified applicants will receive consideration for employment without regard to any of these protected characteristics. We encourage applications from all individuals and strongly support diversity in our workplace. We strive to create an inclusive environment for everyone, and we are committed to treating everyone in a fair and equitable manner. We are proud to be an equal opportunity employer and are committed to fostering a diverse and inclusive work environment.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. The Company reserves the right to revise the job description at any time. Duties, responsibilities or activities may change, or new ones may be assigned at any time with or without notice. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.