INCA03-Customer Quality Engineer

Antoli; Kansas City (MO); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Benefits

OEM discounts

Learning opportunities

Job summary

Antoli is seeking a Customer Quality Engineer to ensure product and process quality throughout the supply chain. You will lead activities related to quality assurance, coordinate with various stakeholders, and support customer satisfaction initiatives.

The ideal candidate should have at least 3 years of experience in automotive manufacturing and a four-year degree. Strong communication skills and proficiency in quality tools are essential for this role.

Qualifications

• At least 3 years of experience in an automotive manufacturing environment.
• Minimum of 1 year of supplier and customer-related quality engineering experience.
• Experience working with APQP on new products in the automotive industry.

Responsibilities

• Coordinates activities of Quality Technicians/Auditors.
• Responsible for customer interfacing on quality issues.
• Monitor deviations in the Customer Scorecards.

Skills

Core AIAG quality training

Strong competency in metrology

Effective communication

Proficiency in Microsoft Office

Familiarity with Antolin systems

Education

Minimum four-year degree

ASQ Certified Quality Engineer certification

Master's degree (optional)

Tools

SAP

Microsoft Office

Job description

INCA03-Customer Quality Engineer

Who are we:

Antolin is a leading global automotive supplier, we are experts in designing, manufacturing, and supplying innovative solutions for vehicles around the world. Our product portfolio includes trim, headliners, and acoustic systems, as well as lighting and other interior systems. We offer comprehensive solutions with a focus on quality, safety, and sustainability. Our products are used in many of the world’s leading car brands, including JLR, BMW, Toyota, Volkswagen, Audi, Mercedes-Benz, Stellantis, GM and, FORD.

What can we offer you:

• You will be part of a highly engaged multinational Organization with international career opportunities.
• We offer you a learning journey adapted to your professional experience.
• You will work on international projects for world-renowned companies in Automotive sector.
• You can find an Open Environment to learn new technologies.
• We can offer you a competitive salary, benefits and valuable OEM discounts.

Mission:

Provide the Best Experience to the people from the automotive interior by ensuring product and process quality throughout the supply chain by leading effective quality systems, supporting customer satisfaction, and preventing defects from 0km through warranty stages.

Responsibilities:

• Coordinates activities of Quality Technicians / Auditors as needed.
• Train / mentor subordinate Quality Personnel as needed
• Responsible for customer interfacing on quality issues for assigned responsibilities.
• Monitor and act on deviations in the Customer Scorecards to ensure Customer Satisfaction
• Responsible for supplier interfacing on quality issues for assigned responsibilities including APQP/PPAP.
• Responsible for sample submissions for new product or engineering changes.
• Maintain control plans, PFMEAs inspection and gage instructions and other assigned quality plan documentation
• Lead problem solving activities for internal and external concerns relating to assigned responsibilities.
• Use of problem-solving tools such as: 8D, Ishikawa, 5W2H, 5 Why’s, Pareto, paynter charts.
• Use of statistical tools such as: CPK, PPK, Histograms, Dispersion diagram.
• Maintain Advanced Quality Planning (APQP) documentation for assigned programs
• Develop, implement and maintain data collection and metric systems to ensure effectiveness of quality systems.
• Adhere to all safety rules and regulations.
• Any additional reasonable request deemed necessary by Management. Has the authority to approve sample submission documentation.
• Initiate actions to prevent the occurrence of any nonconformance relating to product, process and quality systems.
• Identify and record any problems relating to the product, process or quality system
• Initiate, recommend or provide solutions through appropriate channels and verify implementation.
• Control further processing and delivery of nonconforming product until the deficiency is corrected.
• Grupo Antolin Quality Systems including Test Tool Management, QIM Management, NCR, SAP as applicable.
• Customer Specific Requirements
• Additional job related tasks as needed

What we are looking for:

• Educational Requirements: Minimum four (4) year degree is required. An ASQ Certified Quality Engineer certification is desired, and a Master’s degree is optional.
• Experience: At least 3 years of experience in an automotive manufacturing environment is required. A minimum of 1 year of experience in supplier and customer‑related quality engineering is also required, along with at least 1 year of experience working with APQP on new products within the automotive industry.
• Physical Requirement: Work involves both office and manufacturing settings. Office tasks require sitting or standing at a computer and using standard equipment. Manufacturing tasks may require walking or standing for extended periods, performing inspections, light lifting, and wearing required PPE.
• Skills & Abilities:
  • Core AIAG quality training, including PPAP, MSA, Control Plans, FMEA, and SPC.
  • Strong competency in metrology, blueprint reading, statistical techniques, and color/appearance measurement.
  • Effective communication, decision‑making, problem‑solving, and defect‑identification skills.
  • Proficiency in Microsoft Office.
  • Familiarity with Antolin systems such as BEONE, SAP, QIM, and NCR (preferred).
  • Ability to read, write, and communicate effectively in English; Spanish language ability is desired.

Here at Antolin, we are an equal opportunity employer and value diversity in our workplace. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. All qualified applicants will receive consideration for employment without regard to any of these protected characteristics.