Inbound Transportation Lead, Team Coach & Optimizer

The TJX Companies, Inc.; Marlborough (MA); On-site; USD 61,000 - 82,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Job summary

The TJX Companies, Inc. in Marlborough, MA is seeking an Inbound Transportation Supervisor to lead a team of Associate Planners and ensure timely inbound freight execution. You will drive performance, coach staff, and manage escalations with carriers and internal partners.

You will partner with across transportation planning, IT, and analytics to improve workflows, metrics, and carrier performance, while owning key AP processes and ensuring service levels across the network.

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, Transportation, Business or a related field, or equivalent relevant work experience.
• Experience leading people and directing day-to-day work.
• Experience using metrics and data to drive decisions and improve processes.
• Strong understanding of transportation operations and carrier performance.
• Ability to lead change and translate requirements into practical solutions.

Responsibilities

• Lead, coach, and develop Associate Planners, setting clear performance expectations and accountability.
• Direct day-to-day AP workload, priorities, and coverage to meet service levels.
• Oversee resolution of inbound transportation exceptions and complex issues.
• Build team capability in problem solving, organization, and communication.
• Provide oversight of carrier compliance and service management activities.
• Own and improve AP processes, workflows, controls, and operating procedures.
• Leverage metrics and root-cause analysis to monitor performance and drive improvements.
• Partner with stakeholders to implement workflow automation and system enhancements.

Skills

People leadership

Analytical thinking

Communication

Problem solving

Microsoft Office

Education

Bachelor’s degree in Supply Chain

Tools

Microsoft Office

Transportation management systems

Workflow tools

Automation solutions

Job description

The TJX Companies, Inc. in Marlborough, MA is seeking an Inbound Transportation Supervisor to lead a team of Associate Planners and ensure timely inbound freight execution. You will drive performance, coach staff, and manage escalations with carriers and internal partners.

You will partner with across transportation planning, IT, and analytics to improve workflows, metrics, and carrier performance, while owning key AP processes and ensuring service levels across the network.