Inbound Technical Sales Specialist

Levata; Chicago (IL); On-site; USD 55,000 - 63,000; Full time

Job summary

Levata in Chicago, IL seeks an Inbound Technical Specialist to respond to calls, emails, and chats with product recommendations and quotes. You will guide the sales process from inquiry to order, ensuring a positive customer experience and driving revenue.

Ideal candidates have strong MS Office skills, a customer-service or sales background in a technical field, and a passion for technology. Base compensation plus commission is typical for this role.

Qualifications

• Proficient in Outlook, Word, and Excel.
• Driven, motivated, and goal oriented.
• Excellent communication—outgoing and polished.
• Some prior sales experience in a technical field.
• Technology interest or background.
• Bachelor’s degree preferred; at least one year in customer service or sales.

Responsibilities

• Make technology-related product recommendations and provide quotes.
• Field inbound calls from customers regarding products.
• Intake of inbound leads via calls, emails, and chat regarding products and sales orders.
• Follow up on quotes and customer inquiries.
• Oversee the order process and ensure customer satisfaction.
• Accomplish individual and team goals measured by activity and gross profit sales.

Skills

Outlook/Office

Communication

Sales experience

Technical interest

Education

Bachelor’s degree preferred

Job description

Levata in Chicago, IL seeks an Inbound Technical Specialist to respond to calls, emails, and chats with product recommendations and quotes. You will guide the sales process from inquiry to order, ensuring a positive customer experience and driving revenue.

Ideal candidates have strong MS Office skills, a customer-service or sales background in a technical field, and a passion for technology. Base compensation plus commission is typical for this role.