Inbound Team Lead: Drive Accuracy & Performance

Clark Associates; Dayton (NV); On-site; USD 70,000 - 90,000; Full time

Job summary

Clark Associates in the United States seeks an Inbound Team Lead to maintain expertise in products and procedures, guiding the shift manager and peers to meet daily goals. The role emphasizes clear communication, culture, and engagement across departments.

The incumbent will address operating issues, supervise daily workflows, and coordinate with leadership to optimize staffing and ensure accuracy in inbound processes and policies.

Responsibilities

• Assist leadership in overseeing daily operations in the department to ensure productivity and quality while achieving operating goals.
• Promote team adherence to Company policies and procedures and provide regular feedback to employees.
• Conduct daily team meetings to communicate work expectations, task assignments and best practices.
• Clearly communicate team goals and resolve problems as they arise.
• Assist with developing a cross-trained team that can flex into other departments or jobs as needed.
• Maintain communication with inbound teams and management to adjust hours and support peak periods.
• Serve as a resource for employees regarding tasks, policies and warehouse initiatives.
• Report personnel issues to department leadership for timely resolutions.
• Ensure inbound purchase orders are accurate and logged correctly; maintain an inbound error log.

Job description

Clark Associates in the United States seeks an Inbound Team Lead to maintain expertise in products and procedures, guiding the shift manager and peers to meet daily goals. The role emphasizes clear communication, culture, and engagement across departments.

The incumbent will address operating issues, supervise daily workflows, and coordinate with leadership to optimize staffing and ensure accuracy in inbound processes and policies.