Inbound Support & Sales Representative

Amchar Wholesale Inc; Summerville (SC); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Employee discount

Job summary

Amchar Wholesale Inc. is seeking a Customer Service Representative to join a small team responsible for assisting customers with inquiries, orders, and product knowledge.

The role involves answering inbound calls and emails, processing online orders, and creating documentation to support customers. A High School Diploma or equivalent is required, with strong communication and organizational skills essential for success.

Qualifications

• High School Diploma or equivalent (required).
• Able to communicate clearly with customers and team members.
• Attention to detail and accuracy in handling product numbers and orders.

Responsibilities

• Answer inbound Customer Service calls and e-mails.
• Process online orders as well as inbound phone call placed orders.
• Create documents assisting with customer issues.
• Learn and retain product numbers and product information.
• Create sales on inbound calls.
• Troubleshoot customer issues and resolve inquiries.

Skills

Communication skills

Time management

Multitasking

Attention to detail

Teamwork

Punctuality

Education

High School Diploma or equivalent

Tools

Excel

Job description

Amchar Wholesale Inc. is seeking a Customer Service Representative to join a small team responsible for assisting customers with inquiries, orders, and product knowledge.

The role involves answering inbound calls and emails, processing online orders, and creating documentation to support customers. A High School Diploma or equivalent is required, with strong communication and organizational skills essential for success.