Inbound Sales Team Lead - Community Solutions

Tech Sales Jobs; Greensboro (NC); Vor Ort; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

Spectrum Community Solutions in Greensboro, NC is seeking a qualified Supervisor to lead inbound sales agents and drive results for residential services. You will coach, motivate, and manage daily team operations while monitoring performance and quality customer service.

Your leadership will shape customer experiences, develop sales talent, and align with cross‑functional partners to maximize opportunities. Full-time role with standard business hours and growth potential.

Qualifikationen

• 2+3 years inside sales experience
• 1+2 years supervisory experience in inside sales or call centers
• Ability to read, write, speak and understand English
• Knowledge of Spectrum products and services

Aufgaben

• Lead and motivate inbound sales agents to surpass sales targets
• Provide ongoing coaching and feedback to foster agent development
• Oversee daily team operations, maintaining high performance standards
• Monitor calls and performance metrics to ensure quality customer service
• Implement new sales strategies to maximize opportunities
• Manage recruiting, hiring, goal-setting and performance reviews
• Build relationships with other departments for business alignment

Kenntnisse

read/write/speak/understand English

supervise/motivate/sales teams

recruit and develop sales pros

strong customer relations

spectrum products knowledge

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Spectrum Community Solutions in Greensboro, NC is seeking a qualified Supervisor to lead inbound sales agents and drive results for residential services. You will coach, motivate, and manage daily team operations while monitoring performance and quality customer service.

Your leadership will shape customer experiences, develop sales talent, and align with cross‑functional partners to maximize opportunities. Full-time role with standard business hours and growth potential.