Inbound Sales Pro: $110k+ with Lucrative Incentives

Spectrum; Greensboro (NC); On-site; USD 42,000 - 110,000; Full time

Benefits offered by this job

Free Spectrum services

Employee discounts

Job summary

Spectrum is hiring in Greensboro, NC for a sales-driven role focused on guiding customers to bundles of Spectrum services. The job emphasizes bilingual English/Spanish communication, strong sales skills, and customer service excellence.

You’ll engage customers, explain product benefits, and work toward weekly and monthly targets while building lasting relationships. The position includes a competitive pay plan with incentives and employee discounts on Spectrum services.

Qualifications

• High school diploma or equivalent.
• 1+ year of sales experience in voice, data or video solutions or 0.5 years of internal billing agent experience with sales success.
• 1+ year of customer service or call center experience.
• 0.5 years of sales experience or 0.25 years demonstrated sales success at Spectrum.

Responsibilities

• Engage customers by evaluating needs and recommending Spectrum products and services.
• Educate customers on product features and benefits, promoting bundled solutions for maximum value.
• Consistently achieve weekly and monthly sales targets by applying effective sales techniques.
• Build trust and rapport with new, existing and former customers to encourage long-term loyalty.
• Address retention calls and resolve billing inquiries, ensuring customer satisfaction and retention.
• Maintain up-to-date knowledge of Spectrum campaigns, pricing and product offerings to answer all customer questions.

Skills

Bilingual English/Spanish

Sales skills

Customer service

Communication

Multi-tasking

Education

High school diploma or equivalent

Tools

Billing systems

Job description

Spectrum is hiring in Greensboro, NC for a sales-driven role focused on guiding customers to bundles of Spectrum services. The job emphasizes bilingual English/Spanish communication, strong sales skills, and customer service excellence.

You’ll engage customers, explain product benefits, and work toward weekly and monthly targets while building lasting relationships. The position includes a competitive pay plan with incentives and employee discounts on Spectrum services.