Inbound Sales Representative

Drivesaversdatarecovery; Novato (CA); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as an Inbound Sales Representative, where your communication skills will shine while helping customers restore precious memories. This role is pivotal in guiding individuals through the complexities of data recovery, ensuring they feel valued and informed throughout the process. With a supportive and friendly work environment, you will enjoy ongoing training and various benefits, including monthly bonuses and a 401K retirement plan. If you have a passion for technology and helping others, this opportunity is perfect for you, offering growth and fulfillment in a rewarding field.

Benefits

Monthly Bonuses

401K Retirement Plan

Medical Insurance

Dental and Vision Plan

Ongoing Training

Paid Holidays

Maternity/Paternity Leave

Friendly Workspace

Green Business

Qualifications

• 2-4 years of sales experience is preferred.
• Strong communication skills are essential for this role.

Responsibilities

• Handle inbound and outbound calls regarding data recovery services.
• Work with engineers to communicate findings to customers.

Skills

Interpersonal Skills

Organizational Skills

Communication Skills

Phone Sales Skills

Attention to Detail

Analytical Skills

Time Management

Adaptability to Technology

Education

Associate Degree

Bachelor Degree

Equivalent Work Experience

Job description

About DriveSavers

DriveSavers Data Recovery provides certified secure data recovery and digital forensic services to corporations, government organizations, businesses, and consumers. Since 1985, DriveSavers founders have driven the philosophy of exceeding every customer’s expectations on all levels at all times.

DriveSavers engineers are experts at recovering data from firmware and physical failures, software corruption, and encrypted devices.

Inbound Sales Representatives are a critical part of the team at DriveSavers who help communicate with individuals who have experienced data loss, by walking them through the process in order to understand the complexities of recovering data from damaged devices and building value in the services that we provide.

We’re looking for effective communicators with a passion for both written and verbal communication as well as individuals who are seeking job satisfaction knowing you’re helping people restore memories they thought may have been lost forever.

Experience and Education
2–4 years sales experience, Associate/Bachelor Degree or equivalent work experience.

Required Skills and Experience

• Excellent interpersonal, organizational, and communication skills
• Phone sales skills
• Strong attention to detail
• Able to work independently as well as part of a team
• Able to analyze and evaluate customer needs
• Able to prioritize and meet deadlines in a fast-paced environment
• Must have passion for staying ahead of current and future technologies

Job Duties Include

• Receiving inbound calls pre-service, service, and post-service
• Outbound call follow-up
• Working directly with data recovery engineers to report engineers’ findings
• Answering questions about the technical process of data recovery and associated pricing

If you have some of the qualifications but not all, please tell us why you think you should be considered.

Benefits Include

• Monthly Bonuses
• 401K Retirement Plan
• Medical Insurance
• Dental and Vision Plan
• Ongoing Training
• Paid Holidays
• Maternity/Paternity Leave
• Events and Celebrations
• Friendly Workspace
• Green Business

From Employees on Glassdoor

• Fun work environment, rewarding knowing that we get irreplaceable data back for customers.
• Amazing work environment. Excellent incentives that encourage us all.
• Friendly, inviting, and supportive work environment.
• Great training, room for growth.
• Engaging and manageable workload.
• Each day brings new challenges with new and older technology.
• Snacks and beverages are stocked regularly.
• You feel valued as an employee. Comfortable work environment and strong incentives.
• Drawings for various concerts, regular season and championship playoff (NHL, NFL, MLB, NBA) tickets, and other cool attractions are commonplace.
• It’s been great to work as an individual to make a difference to customers and work next to others with that same goal.
• Small business with a work environment that feels like a family, while also being known as the leader in data recovery.