Inbound Call Center Sales Pro

Four State Trucks; Joplin (MO); In loco; USD 22.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision insurance

401k plan with 4% employer matching

Employer paid life insurance

Voluntary benefits

PTO and 6 paid holidays

Descrizione del lavoro

Four State Trucks is seeking a Call Center Sales Representative to handle inbound customer inquiries, identify needs, and drive product sales. The role involves escalating through Parts Associate, Parts Pro, and Parts Expert levels as performance grows.

Candidate will engage with customers, use CRM tools, and learn product lines while meeting quality metrics and contributing to team targets. Strong communication and organizational skills are essential for success.

Competenze

• High School diploma or GED required.
• Previous sales experience preferred.
• Excellent customer service and communication skills required.
• Proficient in MS Office apps, especially Word, Excel, and Outlook.

Mansioni

• Handle inbound calls and identify customer needs, delivering 2nd mile service.
• Meet or exceed minimum call quality mandates.
• Coordinate logistics to ship products to customers.
• Grow product knowledge, efficiency, and weekly sales numbers.
• Use CRM software to manage customer interactions.

Conoscenze

Customer service

Interpersonal skills

Communication

Problem solving

Organizational skills

Detail oriented

Self-starter

Goal oriented

Formazione

High School diploma or GED

Strumenti

MS Office

Word

Excel

Outlook

CRM software

Descrizione del lavoro

Four State Trucks is seeking a Call Center Sales Representative to handle inbound customer inquiries, identify needs, and drive product sales. The role involves escalating through Parts Associate, Parts Pro, and Parts Expert levels as performance grows.

Candidate will engage with customers, use CRM tools, and learn product lines while meeting quality metrics and contributing to team targets. Strong communication and organizational skills are essential for success.