Inbound Sales Development Representative

LaunchDarkly; Boston (MA); Remote; USD 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

Full Vision

Full Dental

Full Medical

Flexible Schedule

Healthy Lunches & Snacks

Conference & Meetup Access

Education Stipend

Personalized Work Station

Close to Public Transportation

Bike Parking

Team Activities

Unlimited paid time off policy

Work from home opportunities

Health insurance

Zusammenfassung

LaunchDarkly is seeking an experienced, self-directed Sales Development Representative to own the first stage of engagement across North America. You will blend rapid, consultative follow-up with proactive outreach to convert interest and buying signals into qualified meetings, while partnering with North American Account Executives, Marketing, and Revenue Operations.

This role emphasizes collaboration across teams, strong communication in English, and the ability to navigate conversations with

Qualifikationen

• 1+ year in SDR/BDR in B2B SaaS; strong written and verbal English; ability to engage senior/technical stakeholders.

Aufgaben

• You will manage and qualify inbound leads, event MQLs, and accounts showing meaningful engagement through our account-based programs
• This is not a purely reactive lead-response role. You will combine fast, consultative follow-up with thoughtful, proactive outreach to turn customer interest and buying signals into qualified meetings and pipeline
• Act as the first point of contact for prospective customers across North America, creating a fast, thoughtful, and credible first impression
• Respond rapidly to high-intent inbound inquiries, including demo requests, pricing requests, trials, contact forms, and other hand-raisers
• Own follow-up for event leads, adapting outreach based on the person, account, and engagement history
• Research and proactively engage targeted accounts that show meaningful engagement and buying intent
• Convert qualified interest into sales-ready meetings and opportunities for Account Executives
• Execute coordinated outreach across phone, email, LinkedIn, and other approved channels
• Maintain complete, accurate, and timely activity, qualification notes, and account context in Salesforce
• Partner closely with North American Account Executives, Marketing, Revenue Operations, and the global SDR organization to improve lead quality, routing, messaging, and conversion
• Share patterns and feedback from prospects so the broader team can improve campaigns, events, content, and the customer journey

Kenntnisse

Lead qualification

Outbound outreach

English communication

Tools

Salesforce

Jobbeschreibung

• You will manage and qualify inbound leads, event MQLs, and accounts showing meaningful engagement through our account-based programs
• This is not a purely reactive lead-response role. You will combine fast, consultative follow-up with thoughtful, proactive outreach to turn customer interest and buying signals into qualified meetings and pipeline
• Act as the first point of contact for prospective customers across North America, creating a fast, thoughtful, and credible first impression
• Respond rapidly to high-intent inbound inquiries, including demo requests, pricing requests, trials, contact forms, and other hand-raisers
• Own follow-up for event leads, adapting outreach based on the person, account, and engagement history
• Research and proactively engage targeted accounts that show meaningful engagement and buying intent
• Convert qualified interest into sales-ready meetings and opportunities for Account Executives
• Execute coordinated outreach across phone, email, LinkedIn, and other approved channels
• Maintain complete, accurate, and timely activity, qualification notes, and account context in Salesforce
• Partner closely with North American Account Executives, Marketing, Revenue Operations, and the global SDR organization to improve lead quality, routing, messaging, and conversion
• Share patterns and feedback from prospects so the broader team can improve campaigns, events, content, and the customer journey

Benefits

• Full Vision
• Full Dental
• Full Medical
• Flexible Schedule
• Healthy Lunches & Snacks
• Conference & Meetup Access
• Education Stipend
• Personalized Work Station
• Close to Public Transportation
• Bike Parking
• Team Activities
• Unlimited paid time off policy
• Work from home opportunities
• Health insurance

LaunchDarkly is looking for an experienced, self-directed Sales Development Representative to own the first stage of engagement across North America Strong judgment and the ability to operate independently At least 1 year of successful SDR or BDR experience in B2B SaaS or a similar environment Experience communicating with customers, prospects, or other external audiences Excellent written and verbal communication skills in English, with the confidence to engage senior and technical stakeholders A demonstrated record of setting goals, taking ownership, and delivering measurable results