Inbound Operations Lead: Guest Experience

Target; Cranberry Township (Butler County); On-site; USD 30,000 - 52,000; Full time

Job summary

Target is seeking an Inbound Operations Team Leader in Cranberry Township to guide the inbound team and ensure a smooth, guest-focused operation on the sales floor. You will lead daily activities, coach hourly teammates, and drive performance while upholding safety and service standards.

This full-time role requires strong leadership, adaptability to a fast-paced retail environment, and a commitment to delivering an excellent guest experience with a focus on teamwork and operational excellence.

Qualifications

• High school degree or equivalent.
• Ability to lead and develop a team.
• Strong guest service orientation.

Responsibilities

• Deliver guest experience commitments and maintain store standards.
• Lead and develop a team of hourly associates.
• Balance daily/weekly workload to meet sales goals.
• Monitor area metrics and take action to improve results.
• Ensure product availability and accurate signing on the floor.
• Support store leadership during on-duty periods and adapt to shifts.

Skills

Guest service fundamentals

Retail business fundamentals

Planning workload

Team leadership

Education

High School Diploma or GED

Job description

Target is seeking an Inbound Operations Team Leader in Cranberry Township to guide the inbound team and ensure a smooth, guest-focused operation on the sales floor. You will lead daily activities, coach hourly teammates, and drive performance while upholding safety and service standards.

This full-time role requires strong leadership, adaptability to a fast-paced retail environment, and a commitment to delivering an excellent guest experience with a focus on teamwork and operational excellence.