Inbound Jewelry Insurance Sales Specialist

Jewelers Mutual Group; Neenah (WI); Sur place; USD 36 000 - 54 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Performance bonuses

Generous paid time off

401(k) matching

Volunteer time

Great Place to Work certification

Résumé du poste

Jewelers Mutual Group in Wisconsin is seeking a Customer Care Agent to respond to inquiries from prospective policyholders and provide personal jewelry insurance quotes over the phone. The role emphasizes delivering personalized coverage and utilizing omni-channel communications to engage with new and prospective policyholders.

The position involves inbound/outbound calls, adherence to performance metrics, and potential for additional project work.

Qualifications

• Requires a high school diploma or GED.
• Insurance license or ability to obtain within 30 days from hire.
• Proficiency in Microsoft Office and Outlook; ability to type accurately.

Responsabilités

• Deliver an exceptional customer sales experience with knowledge of Jewelers Mutual products.
• Provide quotes and coverage for jewelry insurance via inbound calls; all leads are inbound.
• Communicate with new and prospective policyholders through multiple channels.
• Use dual screens and multiple programs to efficiently handle interactions.
• Maintain adherence to sales performance metrics.
• Opportunity for additional project work.
• Regular attendance, punctuality, and schedule adherence.

Connaissances

Microsoft Office

Outlook

Typing

Multi-system navigation

Formation

High School Diploma or GED

Property/Casualty Insurance Agent License or within 30 days

Description du poste

Jewelers Mutual Group in Wisconsin is seeking a Customer Care Agent to respond to inquiries from prospective policyholders and provide personal jewelry insurance quotes over the phone. The role emphasizes delivering personalized coverage and utilizing omni-channel communications to engage with new and prospective policyholders.

The position involves inbound/outbound calls, adherence to performance metrics, and potential for additional project work.