Inbound Customer Support Associate I — Day Shift

OLSA Resources, Inc.; Bensenville (IL); On-site; USD 12,615 - 17,967; Part time

Job summary

OLSA Resources, Inc. in Bensenville, Illinois is seeking a Customer Support professional to provide in-bound telephone support in a call center environment. Responsibilities include processing customer inquiries, developing action plans, and preparing monthly reports.

The role requires effective communication skills and the ability to manage various administrative tasks efficiently. A pay rate starting at $11.10 per hour with a schedule from Monday to Friday, 7:00 am to 3:30 pm, is offered.

Qualifications

• Provides in-bound telephone customer support in a call center environment.
• Skills in complaint processing and customer follow-up.
• Ability to prepare reports and track shipments.

Responsibilities

• Process complaints and file supply requests.
• Develop action plans for customer inquiries.
• Audit documents and manage data input.

Job description

OLSA Resources, Inc. in Bensenville, Illinois is seeking a Customer Support professional to provide in-bound telephone support in a call center environment. Responsibilities include processing customer inquiries, developing action plans, and preparing monthly reports.

The role requires effective communication skills and the ability to manage various administrative tasks efficiently. A pay rate starting at $11.10 per hour with a schedule from Monday to Friday, 7:00 am to 3:30 pm, is offered.