Inbound Customer Service & Sales Specialist
Concentrix
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Job summary
Concentrix in Drexel, NC is hiring a Customer Service / Inbound Sales Representative to join our Customer Service & Support team. You will handle incoming calls, chats, and emails, resolve issues, and recommend products or services that meet client needs.
Using our CX and digital tools, you’ll deliver exceptional service, meet performance targets, and contribute to customer loyalty and revenue growth. Join a global brand, grow your sales and service skills, and thrive in a collaborative,
Responsibilities
- Handle incoming calls
- Respond to chats and emails
- Resolve customer issues and recommend products/services
Job description
Concentrix in Drexel, NC is hiring a Customer Service / Inbound Sales Representative to join our Customer Service & Support team. You will handle incoming calls, chats, and emails, resolve issues, and recommend products or services that meet client needs.
Using our CX and digital tools, you’ll deliver exceptional service, meet performance targets, and contribute to customer loyalty and revenue growth. Join a global brand, grow your sales and service skills, and thrive in a collaborative,
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