Inbound Customer Service & Sales Pro

Concentrix; Taylorsville (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

Concentrix is seeking a Customer Service / Inbound Sales Representative to join its Customer Service & Support team. You’ll handle incoming calls, chats, and emails, resolve customer issues, and recommend products or services that meet client needs.

Using our CX and digital tools, you’ll deliver exceptional service, meet performance targets, and contribute to customer loyalty and revenue growth. At Concentrix, you’ll work with global brands, build your sales and service skills, and grow your

Responsibilities

• Handle incoming calls, chats, and emails to assist customers.
• Resolve customer issues and recommend products or services that meet client needs.
• Deliver exceptional service and meet performance targets.

Job description

Concentrix is seeking a Customer Service / Inbound Sales Representative to join its Customer Service & Support team. You’ll handle incoming calls, chats, and emails, resolve customer issues, and recommend products or services that meet client needs.

Using our CX and digital tools, you’ll deliver exceptional service, meet performance targets, and contribute to customer loyalty and revenue growth. At Concentrix, you’ll work with global brands, build your sales and service skills, and grow your