Inbound Sales & Service Specialist

Concentrix; Hickory (NC); Presencial; USD 32.000 - 46.000; Jornada completa

Descripción de la vacante

Concentrix is seeking a Customer Service / Inbound Sales Representative to join our Customer Service & Support team. You’ll handle incoming calls, chats, and emails, resolve customer issues, and recommend products or services that meet client needs.

Using our CX and digital tools, you’ll deliver exceptional service and contribute to customer loyalty and revenue growth. You’ll work with global brands in a collaborative, diverse, and people-centric environment, growing your career while meeting

Responsabilidades

• Handle incoming calls, chats, and emails.
• Resolve customer issues and recommend products or services that meet client needs.
• Meet performance targets and contribute to customer loyalty and revenue growth.

Descripción del empleo

Concentrix is seeking a Customer Service / Inbound Sales Representative to join our Customer Service & Support team. You’ll handle incoming calls, chats, and emails, resolve customer issues, and recommend products or services that meet client needs.

Using our CX and digital tools, you’ll deliver exceptional service and contribute to customer loyalty and revenue growth. You’ll work with global brands in a collaborative, diverse, and people-centric environment, growing your career while meeting