Inbound Sales & Service Specialist
Concentrix
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Job summary
Concentrix is seeking a Customer Service / Inbound Sales Representative to handle incoming calls, chats, and emails, resolve customer issues, and recommend products that meet client needs.
You will leverage CX and digital tools to deliver exceptional service, meet performance targets, and contribute to customer loyalty and revenue growth, while collaborating with global brands in a diverse, people-centric environment.
Job description
Concentrix is seeking a Customer Service / Inbound Sales Representative to handle incoming calls, chats, and emails, resolve customer issues, and recommend products that meet client needs.
You will leverage CX and digital tools to deliver exceptional service, meet performance targets, and contribute to customer loyalty and revenue growth, while collaborating with global brands in a diverse, people-centric environment.
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