Inbound Service & Sales Specialist - Drive Revenue
Concentrix
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Job summary
Concentrix is seeking a Customer Service / Inbound Sales Representative to join our Customer Service & Support team in Morganton, NC. You will handle incoming calls, chats, and emails, resolve customer issues, and identify opportunities to recommend products or services that meet client needs.
Using our CX and digital tools, you’ll deliver exceptional service, meet performance targets, and contribute to customer loyalty and revenue growth, all within a collaborative, diverse, and people‑centric
Job description
Concentrix is seeking a Customer Service / Inbound Sales Representative to join our Customer Service & Support team in Morganton, NC. You will handle incoming calls, chats, and emails, resolve customer issues, and identify opportunities to recommend products or services that meet client needs.
Using our CX and digital tools, you’ll deliver exceptional service, meet performance targets, and contribute to customer loyalty and revenue growth, all within a collaborative, diverse, and people‑centric
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