Inbound Customer Service Rep

midatlantic; Clearwater (FL); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Weekly pay

Monthly incentive program

401K with Employer match

Medical/Dental/Vision insurance

Work-life balance schedule

PTO accrues from date of hire

Team events and contests

Job summary

Mid-Atlantic Finance in Clearwater, FL is hiring an Inbound Customer Service Rep to handle daily inbound calls and assist customers with payments and account inquiries. Training is provided, with a preferred, not required, bilingual Spanish/English capability.

This entry-level role offers a $500 signing bonus and a competitive hourly wage. The position supports a fast-paced corporate HQ in Clearwater, with a focus on customer satisfaction and accurate documentation of activity.

Qualifications

• Strong interpersonal skills and reliability.
• Detail-oriented with good organizational ability.
• Competitive mindset and goal-driven attitude.
• Proficiency with Microsoft Office suite.

Responsibilities

• Communicate with customers via inbound phone calls daily while maintaining a positive attitude and professional demeanor.
• Maintain good customer relations while collecting payments on past due accounts and negotiate solutions which are mutually beneficial to the customer and the company.
• Perform regular account maintenance and accurately document all customer activity.

Skills

Great People Skills

Dependability

Attention to Detail

Goal oriented/competitive mind set

Tools

Microsoft Office

Job description

Inbound Customer Service Rep

No Experience required!

$500 Signing BONUS!

$16 - $19 per hour average

(total compensation = hourly rate + $400 - $600+ per month bonus)

MidAtlantic Finance

Clearwater, FL (Ulmerton Rd) worksite

We are looking for motivated customer service professionals to work in our fast-paced Corporate HQ located in Clearwater, FL. No Collections Experience is required. We are open to candidates with backgrounds in Food Service, Hospitality, Retail, and Healthcare in addition to Call Centers.

We provide proper training to help you succeed. Bilingual Spanish/English is preferred but not required.

What You’ll Do:

• Communicate with customers via inbound phone calls daily while maintaining a positive attitude and professional demeanor.
• Maintain good customer relations while collecting payments on past due accounts and negotiate solutions which are mutually beneficial to the customer and the company.
• Perform regular account maintenance and accurately document all customer activity.

What You’ll Get:

• Weekly pay, Fridays
• Monthly incentive program
• 401(K) with Employer match
• Medical. Dental, Vision insurance
• Awesome schedule for work / life balance
• PTO accrues from date of hire
• Team events like Games, Contest, Office Fun(amazing prizes)
• Business casual work environment
• Referral bonus

What You’ll Need:

• Great People Skills
• Dependability
• Strong Attention to Detail
• Goal oriented/competitive mind set
• Proficient in all Microsoft applications

Do you like speaking with customers over the phone, are self-motivated,have an upbeat attitude and enjoy working within an energetic team environment? We are looking for YOU!

Who We Are:

Founded in 1989, Mid-Atlantic Finance (MAF) has become the premier auto finance source in the automotive industry. Contributing to our continued success is the focus on technology, and our dedicated team members who provide world class service to our clients, customers and partners nationwide.

Mid-Atlantic Finance conducts pre-employment background, drug screen, and prior employment verification once an offer of employment is extended.