Sales Representative

TeleTech Holdings, Inc.; Tempe (AZ); On-site; USD 24,796 - 32,373; Full time

Benefits offered by this job

Performance bonus opportunities

Health and wellness incentives

Tuition reimbursement

Paid time off (PTO)

Job summary

TeleTech Holdings, Inc. is seeking an Inbound/Outbound Sales Representative to work onsite in Tempe, AZ. In this role, you will provide consultative sales support to business clients, engaging in both inbound and outbound communications while collaborating with cross-functional teams.

The ideal candidate will have 1 to 3 years of sales experience and a high school diploma. The position offers a starting wage of $18 - $23.50 per hour, along with performance bonuses and a robust benefits package.

Qualifications

• 1 to 3 years of sales experience.
• Experience in assessing situations and making recommendations.
• Ability to use computer systems effectively.

Responsibilities

• Provide consultative sales support for business clients via calls.
• Recommend and negotiate products with customers.
• Collaborate with accounting professionals to assess needs.
• Drive sales by connecting with accounting partners.
• Deliver high-quality customer experiences.

Skills

Sales experience

Persuasive communication

Decision-making

Computer skills

Education

High school diploma or equivalent

Job description

Inbound/Outbound Sales Representative working onsite in Tempe, AZ.

What You'll Do

Are you results-focused and love to help others? Do you have a passion to maximize sales opportunities? In this role, you’ll provide consultative sales support for business clients by taking either inbound or outbound calls and working closely with cross‑functional teams to present solutions that save customers time and money, enabling them to focus on what matters most. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Leverage your passion for goal setting and persuasive communication to connect with customers and guide solution-focused conversations.
• Effectively recommend, quote, and negotiate product knowledge with customers while identifying and handling all sales opportunities.
• Collaborate with new and existing accounting professionals to assess their needs and recommend tailored solutions.
• Drive sales by engaging with accounting partners, offering a comprehensive suite of solutions designed for small to mid‑market businesses.
• Demonstrate confidence in using tools and systems to deliver seamless, high‑quality experiences.

What You Bring to the Role

• 1 to 3 years of sales experience.
• Comfortable with decision-making by assessing the situation, researching potential solutions, and making recommendations before escalating to the next level.
• High school diploma or equivalent.
• Computer experience.

What You Can Expect

• Business-to-Business hours with a Monday to Friday schedule so you can take your weekends back.
• Supportive of your career and professional development.
• An inclusive culture and community‑mindful organization where giving back is encouraged.
• A global team of curious lifelong learners guided by our company values.
• Base wage starting at $18 - $23.50 per hour plus performance bonus opportunities.
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.

You’ll report to a Team Lead. You are regularly hired for this role. You’ll contribute to the success of the customer experience and the overall success of the team.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different perspectives and for you to bring value to the table in your own unique way.