Inbound Car Sales Specialist

Sonic Automotive; Chattanooga (TN); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Health plan premiums

Award winning training

Internal promotions

Competitive benefits package

Personal Automotive Concierge

Job summary

Nissan Chattanooga East, a Sonic Automotive family dealership, is looking for a Customer Service Representative to join our team. You will interact with customers online and by phone, ensuring courtesy and accuracy, and you will log inquiries into our CRM system to drive service scheduling.

Join a dealership that emphasizes professional growth, competitive benefits, and a supportive work environment with strong training and advancement opportunities within Sonic Automotive.

Qualifications

• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team in a fast paced environment.
• Ability to work in call center environment.
• Strong organizational and time management skills.
• Ability to read and comprehend rules, regulations, policies and procedures.

Responsibilities

• Respond to internet inquiries with courtesy, accuracy and professionalism.
• Promptly and accurately enter all customer inquiry data into the CRM.
• Generate services appointments.
• Conduct phone surveys to assess customer preferences and quality of experience.
• Effectively utilize lead management tools.
• Compile all necessary reports, forms and other documentation on a timely basis.
• Perform other job-related duties as assigned.
• Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.

Skills

Communication skills

Teamwork

Call center experience

Time management

Reading comprehension

Job description

Nissan Chattanooga East, a Sonic Automotive family dealership, is looking for a Customer Service Representative to join our team. You will interact with customers online and by phone, ensuring courtesy and accuracy, and you will log inquiries into our CRM system to drive service scheduling.

Join a dealership that emphasizes professional growth, competitive benefits, and a supportive work environment with strong training and advancement opportunities within Sonic Automotive.