Customer Care Pro: High-Volume Call Center + ESOP

Answermti-1; Atlanta (GA); In loco; USD 19.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

ESOP

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Life Insurance

PTO

Descrizione del lavoro

AMTI is hiring a Full-Time Call Center Representative in Atlanta, GA for an in-office role. The position offers a pay of $16/hr with a 40-hour work week—10-hour shifts—and requires working one weekend day and holidays. No prior experience needed; paid training begins on day one to ensure success.

You will handle high-volume calls, verify information, and route to clients while maintaining quality and schedule adherence. Excellent English communication and reliable attendance are essential.

Competenze

• Friendly, polished phone presence.
• Excellent verbal and written English communication.
• Basic computer literacy in a Windows environment.
• Minimum typing speed of 35 WPM.
• Strong work ethic, reliable attendance, and commitment to quality service.

Mansioni

• Provide warm, professional, and empathetic assistance to callers in a high-volume environment.
• Gather, verify, and route caller information accurately to clients.
• Enter caller details into our software quickly and with strong attention to detail.
• Consistently hit core performance goals, including schedule adherence, handling times, and quality standards.

Conoscenze

Clear communication

Typing 35 WPM

Windows basics

Flexibility to work weekends

Attentive to detail

Strumenti

Windows OS

Descrizione del lavoro

AMTI is hiring a Full-Time Call Center Representative in Atlanta, GA for an in-office role. The position offers a pay of $16/hr with a 40-hour work week—10-hour shifts—and requires working one weekend day and holidays. No prior experience needed; paid training begins on day one to ensure success.

You will handle high-volume calls, verify information, and route to clients while maintaining quality and schedule adherence. Excellent English communication and reliable attendance are essential.